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Senior Infrastructure Engineer

1 month ago

Oxford, Oxfordshire, United Kingdom Bidwells Full time

We are seeking an experienced Infrastructure Engineer to support the Infrastructure Services Team in the development of departmental and business-wide service improvements.

This role reports into the Infrastructure Manager and involves supporting the existing infrastructure landscape and helping shape the future infrastructure landscape.

Key Responsibilities:

  • Manage and maintain all aspects of on-prem and cloud infrastructure
  • Support and oversee all aspects of infrastructure operations across all sites
  • Provide technical support through Incident, Change & Problem Management procedures
  • Maintain operation of system environments, including upgrades of platforms, OS, and infrastructure
  • Administer existing outsourced VMware and cloud infrastructure
  • Storage management, including capacity planning, retention, backups, and recovery management
  • Citrix estate management
  • Patch management for desktops, servers, networking equipment, and all other hardware
  • Infrastructure administration activities for Active-Directory, M365, Exchange, SCCM
  • Undertake proactive, scheduled maintenance work and upgrades and improvements
  • Support 1st and 2nd line service desk colleagues with escalated tickets as necessary
  • Undertake project work, including design, and service improvement work
  • Other duties as designated by the Senior IT Management Team
  • Work with the Information Security Team to ensure all infrastructure is secure and protected