Resident Liaison Officer

2 days ago


Swindon, Swindon, United Kingdom CV-Library Full time
About the Position

As a Customer Support Adviser at Selwood Housing, you will be responsible for providing exceptional customer service and support across various touchpoints.

Your main objective will be to respond promptly and professionally to customer queries and concerns, while also coordinating and managing repairs and maintenance services on their behalf.

Main Responsibilities
  • Provide timely and effective responses to customer enquiries via phone, email, or in-person.
  • Collaborate with internal teams to ensure seamless delivery of services and resolve any issues efficiently.

Requirements and Qualifications

  • Excellent communication and interpersonal skills, with a proven ability to work effectively with diverse stakeholders.
  • Strong organisational and time management skills, with a focus on meeting deadlines and exceeding customer expectations.
  • Technical proficiency in Microsoft Office, including Word and Excel, with experience in using CRM systems.
  • A degree-level qualification in a related field or equivalent experience.

Our Benefits Package

  • A competitive annual salary of £25,000, aligned with industry standards.
  • A flexible benefits package, including a cycle to work scheme and access to employee assistance programmes.
  • Opportunities for ongoing learning and development, with a focus on enhancing your skills and career prospects.
  • A collaborative and supportive work environment, fostering a positive and inclusive culture.

About Our Organisation

Selwood Housing Group is a forward-thinking not-for-profit housing association committed to making a positive impact in our community.



  • Swindon, Swindon, United Kingdom Setsquare Recruitment Full time

    Job Title:Resident Liaison Officer SpecialistLocation: Marlborough and Swindon areaEstimated Salary:£30,000 - £40,000 per annumJob Description:We are currently recruiting for a Resident Liaison Officer Specialist to join our team at Setsquare Recruitment. This is a temporary-permanent assignment with a top-tier contractor.Key Responsibilities:To provide...


  • Swindon, Swindon, United Kingdom Setsquare Recruitment Full time

    Job DescriptionWe are seeking a highly skilled Tenant Liaison Officer Specialist to join our team at Setsquare Recruitment. This is a Temp-Perm assignment with a Top Tier Contractor.The successful candidate will be responsible for providing information and support to tenants and leaseholders whose homes are affected by major works. The post holder will work...


  • Swindon, Swindon, United Kingdom Swindon Borough Council Full time

    We are seeking a highly skilled Disability Support Liaison Officer to support the Advisory Teacher for Physical Disability and Complex Medical Needs in meeting the needs of pupils on her caseload.The role is peripatetic, involving administrative and service support. Close liaison with and supervision from the Advisory Teacher are essential.Sourcing quotes...


  • Swindon, Swindon, United Kingdom Capita Full time

    About the Role:Capita is seeking an Army Careers Liaison Officer to join our team in Swindon. In this exciting role, you will be responsible for promoting Army careers and supporting candidates throughout their bespoke recruitment journey.Key Responsibilities:Promoting Army careers to potential candidatesSupporting candidates through the recruitment...


  • Swindon, Swindon, United Kingdom Outcomes First Group Full time

    About Outcomes First GroupOur MissionWe're a leading provider of education and care services for young people. Our mission is to deliver high-quality, person-centered support that empowers individuals to reach their full potential.As a Child and Family Liaison Officer, you'll be part of our dedicated team at New Barn School, working closely with parents,...


  • Swindon, Swindon, United Kingdom Compass Group UK Full time

    Compass Group UK&I: Where Every Individual ThrivesAs a leading provider of food and support services, we pride ourselves on fostering an inclusive and supportive environment where every individual can truly be themselves. Our goal is to empower our colleagues to reach their full potential, celebrating their unique talents, backgrounds, and abilities. In...


  • Swindon, Swindon, United Kingdom Brook Street Full time

    Become a vital part of our team as an Admin Officer at Brook Street, supporting the administration of justice in England and Wales.The role is based at Swindon Magistrates Courts, where you will work closely with our client to ensure the effective management of court processes.Your Key Tasks:Use Microsoft packages to optimize administrative efficiencyHandle...


  • Swindon, Swindon, United Kingdom Dovetail and Slate Full time

    Role OverviewAs a Safeguarding Officer, you will play a vital role in ensuring the well-being and safety of students. This includes providing support to those facing challenges, such as mental health issues or being care leavers. Your primary goal will be to help students build confidence in accessing support services independently and provide crisis...


  • Swindon, Swindon, United Kingdom Outcomes First Group Full time

    About the RoleWe are seeking a skilled Family Liaison and Attendance Officer to join our team at New Barn School, an independent provider of specialist education for vulnerable pupils and young people. The successful candidate will work closely with parents, carers, and local authorities to identify support needs and develop effective solutions. With a...


  • Swindon, Swindon, United Kingdom Swindon Borough Council Full time

    At Swindon Borough Council, we are seeking an experienced Financial Obligations Support Officer to join our team. As a key member of our outreach team, you will be responsible for providing proactive support to residents who are struggling to manage their financial obligations.Conduct outreach and telephone appointments with residents to provide assistance...


  • Swindon, Swindon, United Kingdom CV-Library Full time

    About UsNew Barn School is a growing institution catering to students with Special Educational Needs and Mental Health (SEMHS) aged 6-19. Our mission is to empower neurodiverse pupils to be happy and fulfilled in their lives.Job Title: Family Liaison OfficerWe are seeking an experienced professional to join our team as a Family Liaison Officer, responsible...


  • Swindon, Swindon, United Kingdom Acorn by Synergie Full time £25,000 - £27,000

    We are seeking a detail-oriented and organized Building Estimates Coordinator to join our team at Acorn by Synergie. As a Junior Estimator, you will be responsible for supporting our estimators with pricing enquiries and liaison with suppliers and sub-contractors.The successful candidate will have experience of building scopes/specifications and be able to...


  • Swindon, Swindon, United Kingdom Acorn by Synergie Full time £25,000 - £27,000

    We are seeking a talented and ambitious Jr. Estimating Professional to join our team at Acorn by Synergie. As a Junior Estimator, you will be responsible for supporting our estimators with pricing enquiries and liaison with suppliers and sub-contractors.The ideal candidate will have experience of building scopes/specifications and be able to read drawings. A...

  • Estimator Assistant

    2 days ago


    Swindon, Swindon, United Kingdom Acorn by Synergie Full time £25,000 - £27,000

    We are seeking a highly skilled and motivated Estimator Assistant to join our team in Wotton Bassett. As a Junior Estimator, you will play a crucial role in supporting our estimators with pricing enquiries and liaison with suppliers and sub-contractors.The successful candidate will have experience of building scopes / specifications and be able to read...


  • Swindon, Swindon, United Kingdom Outcomes First Group Full time

    New Barn School is a dynamic and inclusive educational setting catering to SEMH pupils aged 6-19. As a Family Liaison Specialist, you'll play a vital role in supporting families and promoting positive outcomes for young people.With a strong emphasis on safeguarding and child protection, you'll work closely with parents, carers, and local authorities to...


  • Swindon, Swindon, United Kingdom Staff Giant Full time

    We are a leading provider of residential and community care services, committed to delivering exceptional support to our residents. Our focus is on enhancing quality of life through compassionate care and professional service.Job OverviewWe are looking for an experienced Senior Care Assistant to join our dedicated team. In this role, you will provide...


  • Swindon, Swindon, United Kingdom Avon & Wiltshire Mental Health Partnership NHS Trust Full time

    About the RoleWe are seeking an experienced Administrative Support Specialist to join our team at Avon and Wiltshire Mental Health Partnership NHS Trust. This is an exciting opportunity to work in a dynamic and supportive environment, providing administrative support to our multidisciplinary teams.Key ResponsibilitiesLiaise with a wide range of stakeholders,...


  • Swindon, Swindon, United Kingdom CV-Library Full time

    As a junior estimator, you will play a vital role in our company's success by working part-time from home and part-time in an office near Swindon.You will need to have experience in building scopes/specifications and reading drawings, as well as being numerate and IT literate.This role offers a competitive salary range of £25,000 - £27,000 per annum and is...


  • Swindon, Swindon, United Kingdom Defence Infrastructure Organisation Full time

    Key ResponsibilitiesFinancial Operations: Support SSG senior management and the Finance Manager with financial operations and reporting.Invoice Management: Manage and reconcile invoices, ensuring audit trails are maintained.Customer Liaison: Liaise regularly with SSG staff and customers to meet the organisation's business needs.Debt Chasing: Conduct debt...


  • Swindon, Swindon, United Kingdom Circle Health Group Full time

    Circle Health Group is a leading healthcare provider seeking an experienced Sales and Marketing Lead to join our team.About the RoleAs a Sales and Marketing Lead, you will be responsible for developing and implementing a sales and marketing strategy that drives growth and revenue across all payor groups. This role requires a strong understanding of the...