Partnership Marketing Customer Engagement Specialist

3 weeks ago

Epsom, Surrey, United Kingdom TLP Consultancy Ltd Full time
Job Title: Partnership Marketing Customer Engagement Specialist

We are seeking a skilled Partnership Marketing Customer Engagement Specialist to join our team at TLP Consultancy Ltd. As a key member of our marketing team, you will be responsible for delivering impactful marketing campaigns for Toyota and Lexus retailers.

Key Responsibilities:
  • Digital Content Management: Ensure that the content on Toyota and Lexus retailer websites meets both customer and retailer needs. This includes managing content updates, coordinating with external agencies, and ensuring that tracking and tagging are in place for accurate reporting.
  • CRM Campaigns: Deliver the agreed CRM roadmap and activities that support effective partnership marketing. You will use data to develop robust test-and-learn programs aimed at improving CRM performance.
  • Agency Management & Collaboration: Brief and deliver marketing campaigns either through your own efforts or by collaborating with external agencies. A key part of your role will be managing timelines, priorities, and KPIs, ensuring projects are completed on time and aligned with business objectives.
Requirements:
  • Proven experience in marketing communications, website content management, or CRM.
  • Strong collaboration skills with the ability to work effectively with agencies and internal teams.
  • High attention to detail and a results-driven approach to problem-solving.
  • Courage to identify and address risks and issues, and the curiosity to question the status quo and use data to inform decisions.
What You'll Get to Own:
  • The product roadmap for Partnership Marketing
  • Service level delivery for Partnership Marketing
  • Internal and External Communications Plan

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