Reception Operations Manager

3 weeks ago


Paddington, Greater London, United Kingdom Novotel London Paddington Full time

Novotel London Paddington is looking for a talented Reception Operations Manager to lead our front desk team. In this role, you will be responsible for effectively running the front office operations, providing guidance and support to the reception team, and helping guests create positive experiences.

Your main responsibilities will include:

  • Guiding and supporting the reception team to achieve their potential and meet departmental objectives
  • Assisting in running the front office operations with a hands-on approach
  • Helping guests and creating positive experiences
  • Maintaining strong working relationships and communicating with all departments
  • Working duty manager shifts as needed

A job in this role offers:

  • A competitive salary of £14.12 per hour
  • Free night stays in UK hotels and 50% discount in Accor restaurants (T&Cs apply)
  • Discounted hotel rates worldwide in Accor hotels
  • Continuously learn and develop yourself with Accor Academy
  • Support your wellbeing in professional and personal lives
  • Grow your experience anywhere, explore limitless opportunities across 5000 hotels in over 100 countries

To succeed in this role, you will need to be fluent in English and have previous experience in a Reception role.



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