Hotel Operations Coordinator
3 weeks ago
This is a fantastic opportunity to join the Reservations team at the Royal Lancaster London as a Groups Coordinator. The successful candidate will be responsible for providing exceptional customer service, developing business, and driving revenue growth.
Key Responsibilities- Respond to client inquiries promptly and efficiently, ensuring excellent customer service.
- Assist with quotes and business development for group and incentive-related enquiries, working within set parameters.
- Upsell premium room types, promote hotel facilities, and cross-sell sister properties to maximize revenue.
- Ensure maximum reservation accuracy, delivering a world-class guest experience and accurate tracking of business.
- 40 hours per week, flexible shift rota.
- Excellent communication and organizational skills.
- Able to work in a fast-paced environment, prioritizing tasks efficiently.
- Salary: £27,540 + service charge.
- Pension scheme with company contributions.
- 50% discount in all hotel restaurants and spas.
- Team member and Friends & Family rates across properties.
- Complimentary stay after probation.
- Extensive discounts on benefits platform.
- Access to private medical insurance.
- Support through development plans, apprenticeships, and management development programs.
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Hotel Operations Manager
3 weeks ago
Paddington, Greater London, United Kingdom Royal Lancaster London Full timeCompany OverviewThe Royal Lancaster London is a prestigious hotel located in the heart of London, offering a unique blend of luxury and comfort. As a Front Office Supervisor, you will be part of a dynamic team that strives to deliver exceptional guest experiences.
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Customer Service Lead
3 weeks ago
Paddington, Greater London, United Kingdom Novotel London Paddington Full timeWe are seeking a Customer Service Lead to join our team at Novotel London Paddington. As a key member of our front desk operations, you will be responsible for leading by example, providing exceptional customer service, and maintaining a positive atmosphere within the team.Your main responsibilities will include:Leading by example, demonstrating exceptional...
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Group Events Coordinator
3 weeks ago
Paddington, Greater London, United Kingdom Royal Lancaster London Full timeRole OverviewWe are seeking a motivated and organized Groups Coordinator to join our Reservations team at the Royal Lancaster London. This is a permanent role with an immediate start, offering a fantastic opportunity to deliver exceptional service to our guests and contribute to the success of our hotel.Key ResponsibilitiesProvide excellent customer service...
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Reception Operations Manager
3 weeks ago
Paddington, Greater London, United Kingdom Novotel London Paddington Full timeNovotel London Paddington is looking for a talented Reception Operations Manager to lead our front desk team. In this role, you will be responsible for effectively running the front office operations, providing guidance and support to the reception team, and helping guests create positive experiences.Your main responsibilities will include:Guiding and...
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Paddington, Greater London, United Kingdom Hilton London Metropole Full timeHilton London Metropole is a leading hotel in the heart of London, offering a unique blend of luxury and convenience. As a Conference and Events Coordinator, you will be part of a dynamic team that delivers exceptional events and conferences.We are looking for a talented individual who shares our passion for delivering exceptional customer service and...
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Conference and Events Coordinator Position
3 weeks ago
Paddington, Greater London, United Kingdom Hilton London Metropole Full timeAbout Hilton London MetropoleWe are a world-class hotel, renowned for our exceptional hospitality and commitment to excellence. Our team is dedicated to creating unforgettable experiences for our guests.At Hilton, every job makes the stay. We are passionate about delivering outstanding service and exceeding our guests' expectations.
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Hospitality Management Lead
3 weeks ago
Paddington, Greater London, United Kingdom Royal Lancaster London Full timeKey ResponsibilitiesThe successful candidate will be responsible for:Managing the front of house operations, including duty management and staff trainingMonitoring guest feedback and implementing initiatives to improve our NPS, GRI and TripAdvisor scoresWorking closely with the Director of Rooms to ensure that all areas of the hotel are running...
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Reservations Team Member
3 weeks ago
Paddington, Greater London, United Kingdom Royal Lancaster London Full timeAbout the RoleThe Royal Lancaster London is a leading hotel in London, offering a unique opportunity to join a dynamic team and deliver exceptional service to our guests. As a Groups Coordinator, you will play a key role in driving business growth and maximizing revenue.Key ResponsibilitiesDevelop and maintain strong relationships with clients, ensuring...
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Medical Facility Operations Coordinator
2 weeks ago
Paddington, Greater London, United Kingdom BSR Health Recruitment Ltd Full timeJob Overview: We are seeking an experienced Clinic Manager to lead the daily operations of two high-end beauty clinics in London. The successful candidate will have a proven track record in managing a team and increasing revenue, as well as strong knowledge of CQC policies, protocols, and procedures.">About the Role: As a Clinic Manager, you will be...
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Front Office Team Leader
3 weeks ago
Paddington, Greater London, United Kingdom Novotel London Paddington Full timeWe are seeking a skilled Reception Team Leader to join our team at Novotel London Paddington. As a key member of our front office operations, you will be responsible for guiding and supporting the reception team to achieve their potential and meet departmental objectives.Your primary focus will be on ensuring seamless guest experiences through effective...
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Sales Support Specialist
3 weeks ago
Paddington, Greater London, United Kingdom Hilton London Metropole Full timeAbout the RoleWe are seeking an enthusiastic and passionate Commercial Coordinator to join our team at Hilton London Metropole. As a key member of the Sales Team, you will be responsible for performing tasks that meet the needs of the team and senior management, including reporting past and future client business levels, appointments, and leads.Your main...
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Customer Service Director
3 weeks ago
Paddington, Greater London, United Kingdom Royal Lancaster London Full timeJob OverviewWe are seeking a passionate Front of House Manager to join our team at the Royal Lancaster London, a leading hotel in London.This is an exciting opportunity for someone who wants to make a real impact and deliver exceptional customer service.In this role, you will be responsible for managing the front of house operations, ensuring that all guests...
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Guest Services Manager UK
1 day ago
Paddington, Greater London, United Kingdom Caesar Management Limited Full timeJob DescriptionLead and manage a team of front desk staff to ensure exceptional guest service and high-quality standards.Develop and implement strategies to enhance guest satisfaction and loyalty.Work closely with other departments to maintain seamless operations and improve overall hotel performance.Required Skills and Qualifications:Previous experience in...
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Hotel Night Receptionist
6 days ago
Paddington, United Kingdom Hotel Indigo & Mercure London Paddington Full time**Hotel Night Receptionist** **Branded Cluster hotels in London Paddington** **We are a cluster hotels in London Paddington; Hotel Indigo, Mercure London Paddington, Mercure Hyde Park in partnership with leading hotel chains, Accor Hotels and InterContinental Hotels Group (IHG). The hotels are conveniently located close to Hyde Park and Paddington Station...
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Hotel Night Receptionist
4 hours ago
Paddington, United Kingdom Hotel Indigo & Mercure London Paddington Full time**Hotel Receptionist** **Branded Cluster hotels in London Paddington** **The cluster hotels in London Paddington; Hotel Indigo, Mercure London Paddington, Mercure Hyde Park are now managed by Cycas Hospitality in partnership with leading hotel chains, Accor Hotels and InterContinental Hotels Group (IHG). The hotels are conveniently located close to Hyde...
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Meeting and Events Coordinator
7 months ago
Paddington, United Kingdom Maxwell Richards Full time**Meetings & Events Coordinator** Paddington based position Full Time, Permanent Role Office based position, hybrid working not available **Key Duties and Responsibilities** - To manage and coordinate all Conferences and Events in the hotel group, from enquiry stage through to the handover to the operations team. - To ensure that all enquires are responded...
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Hotel Reservations Agent
7 months ago
Paddington, United Kingdom Maxwell Richards Full timeWe are currently recruiting for a reservation agent position for our Central Reservations Office. This position is crucial to the success of the hotel and is responsible for creating an outstanding first impression of all our properties' guests. It is important to provide positive image of the hotels from the start by greeting guests over the phone and...
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Receptionist
1 week ago
Paddington, United Kingdom Inhabit Hotel Full time**JOB TITLE**: Receptionist **LOCATION**: Paddington **SALARY**: Competitive **JOB OBJECTIVE**: To welcome guests in accordance Inhabit Hotel Standards and Standard Operating Procedures, aiming to increase guest satisfaction. To sell rooms in a manner that maximizes revenue and occupancy, while maintaining highest possible guest satisfaction. To perform...
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Conference and Events Coordinator
2 months ago
Paddington, United Kingdom Hilton London Metropole Full timeAbout the Role:We are seeking a highly motivated and organized Groups Conference Coordinator to join our team at Hilton London Metropole. As a Conference and Events Coordinator, you will be responsible for building strong relationships with customers to fully understand their needs, managing conference & events room blocks and rooming lists in line with...
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Maintenance Assistant
6 days ago
Paddington, United Kingdom Hotel Indigo & Mercure London Paddington Full time**Maintenance Assistant** **Branded Cluster Hotels in London Paddington** **You will be joining our London Paddington Cluster of Hotels in Hotel Indigo, Mercure London Paddington, Mercure Hyde Park in partnership with leading hotel chains, Accor Hotels and InterContinental Hotels Group (IHG). The hotels are conveniently located close to Hyde Park and...
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Support Worker
3 weeks ago
Paddington, United Kingdom Central Recruitment Services Ltd Full time**About the Role:**Central Recruitment Services Ltd is currently recruiting for a Support Worker to work in our 17-bed hotel in the Paddington area. The service provides vital support to individuals with complex needs experiencing homelessness.In this role, you will work closely with the team to ensure the smooth operation of the hotel, including managing...
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Business Operations Coordinator
2 days ago
Paddington, United Kingdom Wax Selection Ltd Full timeWe are partnering on an exclusive basis with a successful and fast-growing Biotech, looking to hire an experienced Business Operations Support Coordinator. The Business Operations Coordinator serves as the primary point of contact for internal and externalconstituencies on all matters ensuring the smooth running of UK Ireland operations. The Team’s...
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Event Sales Coordinator
1 week ago
Paddington, United Kingdom Maxwell Richards Full timeBased on site at the 4* hotel, salary £26,000 - £30,000 per annum. **Job Description**: Manage the budget for events at the hotel Work closely with marketing to ensure budget is met Support the Food Beverage Manager in running large scale events. Ensure event rooms are correctly set to brand standards whilst maintaining exemplary cleanliness and...
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Night Receptionist
7 months ago
Paddington, United Kingdom London Town Group of Companies Ltd Full timeWe are seeking a dedicated and customer-focused Night Receptionist to join our bustling 86-bedroom City Centre Hotel team. The Night Receptionist will be responsible for ensuring exceptional guest service during the overnight hours. This role requires proficiency in using Opera Property Management System (PMS) and a keen attention to detail to maintain...
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Client Coordinator
1 week ago
Paddington, United Kingdom globelynx Full time**Location**: Paddington **Contract Type**: Full time, Fixed Term Contract We are looking for an ambitious Client Coordinator to put customers at the heart of our Broadcast Operation A great opportunity to start your career in broadcast and be part of a small, close-knit team. Reporting straight into the Head of Broadcast Operations your role will be vital...
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Client Coordinator
2 days ago
Paddington, United Kingdom globelynx Full time**Location**: Paddington **Contract Type**: Full time, Fixed Term Contract We are looking for an ambitious Client Coordinator to put customers at the heart of our Broadcast Operation A great opportunity to start your career in broadcast and be part of a small, close-knit team. Reporting straight into the Head of Broadcast Operations your role will be vital...
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Maintenance Operative
7 months ago
Paddington, United Kingdom London Town Group of Companies Ltd Full timeJob Title: Maintenance Operative / Painter & Decorator Purpose of Job: Responsible for performing multiple repair and maintenance tasks throughout the day, which could include, but is not limited to: carpentry work; electrical; plumbing; painting, decorating, HVAC; flooring; general facility repairs. **Reports to: Operations Manager** **Main Duties &...
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Senior Administrator/pa
4 hours ago
Paddington, United Kingdom Nicholas Howard Full timeThe Senior Administrative Assistant provides experienced office/business support to the VP, HRBP International and will be an integral part of the HRBP international team. **Please note this role is office based 5 days per week in Paddington **Key Duties and Responsibilities**: - Provides a wide range of administrative activity and support - Handles...
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Senior Project Coordinator
5 days ago
Paddington, United Kingdom Cityscape Full timeAbout Cityscape:As a leading Tier One Main Contractor, Cityscape operates with a significant presence across the UK, delivering large Civil Engineering and infrastructure projects. Their expertise spans rail, tunnelling, highways, and bridges, with notable schemes including Crossrail, London Power Tunnels, and M4 improvement projects.A Bid Manager will...
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Bid Coordinator
4 weeks ago
Paddington, United Kingdom CV-Library Full timeAbout the company: Our client is a Tier One Main Contractor who is currently operating with a turnover of £20 billion, across the whole group and £100M in the UK. They have offices worldwide; in the UK, their head office is based in the West Country and they have local depots based in London, the West Midlands, and Yorkshire. Their overall...
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Reservation Agent
7 months ago
Paddington, United Kingdom London Town Group of Companies Ltd Full timePOSITION TITLE: Reservation Agent **REPORTS TO**: Reservation Manger ***: He or She primarily supervises the reservation functions for the hotel ensuring all reservations are processed in a pleasant, professional and efficient manner. Manages and coordinates activities among reservation team members providing reservations and customer services...
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Senior Admin Assistant
7 months ago
Paddington, United Kingdom Vertex Pharmaceuticals Full timeJob Description General Summary: The Senior Administrative Assistant provides experienced office/business support to a department. The Senior Administrative Assistant will report directly to Executive Director, Medical Affairs (NEA). This role will support a team of Directors within the region. Key Duties and Responsibilities: - Manages calendars for...
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Kitchen Preparation Coordinator
3 weeks ago
Paddington, United Kingdom Hilton London Metropole Full timeKey ResponsibilitiesPrepare mise en place for all relevant menus ahead of service, maintaining a clean and safe kitchen environment.Support Chefs de Partie in preparing and presenting high-quality dishes, ensuring consistency and attention to detail.Collaborate with the kitchen team to achieve departmental targets and contribute to a positive and inclusive...