Frontline Customer Support Specialist
3 weeks ago
Glasgow Science Centre is a world-class visitor attraction that offers a unique opportunity to work in a fast-paced and dynamic environment. We are seeking a highly motivated and experienced Visitor Services Assistant to join our team.
In this challenging yet rewarding role, you will be responsible for delivering exceptional customer experiences across various areas of the centre. A salary of £20,000 - £22,000 per annum reflects the organisation's commitment to providing a competitive compensation package for this position.
Responsibilities and Requirements:
The key responsibilities of this role include:
- Working in multiple areas across the organisation, including Whitelee Visitor Centre, hosting, dealing with groups, gift shop, food & beverage department, IMAX, and concessions
- Providing exceptional customer service experiences to visitors from diverse backgrounds
- Collaborating with colleagues to deliver interactive science experiences to schools, families, and community audiences
Desirable Skills:
To be successful in this role, it is desirable that you possess:
- Prior experience in a customer service role
- Excellent interpersonal and communication skills
- Ability to work flexible days/hours (including weekends, bank holidays, and evenings)
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