Complaints Resolution Executive

4 days ago


West Bromwich, Sandwell, United Kingdom Recruit4staff Full time
Join Our Team

We are seeking a highly motivated and experienced Complaints Resolution Executive to join our Recruit4staff team. As a key member of our Waste Management division, you will play a vital role in resolving customer complaints and maintaining a positive trading relationship.

Key Responsibilities:
  • Investigate and resolve customer complaints in a timely and professional manner
  • Develop and implement plans to prevent future complaints and improve customer satisfaction
  • Collaborate with internal teams to ensure seamless delivery of customer service
  • Utilize our CRM system to track customer interactions and identify areas for improvement
Requirements:
  • Proven experience in complaint management and customer-facing roles
  • Excellent communication, interpersonal, and analytical skills
  • A full driving licence and flexibility to travel for meetings, training, and site visits
  • Minimum 1 year experience within retentions (desired)
What We Offer:

The successful candidate can expect a competitive salary of up to £27,000 per annum, a permanent position, and standard Monday to Friday hours.



  • West Bromwich, Sandwell, United Kingdom Recruit4staff Full time

    Job DescriptionWe are seeking a highly skilled Customer Relations Specialist to join our team at Recruit4staff. As a key member of our Waste Management division, you will play a vital role in building and maintaining strong relationships with our customers.Key Responsibilities:Manage customer enquiries and complaints in a professional and efficient...


  • West Bromwich, Sandwell, United Kingdom Page Personnel Sales Full time

    About Our ClientPage Personnel Sales is seeking a Part Time HR Manager to join their team. Located in West Bromwich, this role requires an experienced individual to work 22 hours per week.Job DescriptionThe successful candidate will be responsible for overseeing all HR functions, including employee relations, casework handling, absence management, and...


  • West Bromwich, Sandwell, United Kingdom Neos Recruitment Ltd Full time

    Role SummaryWe are seeking an experienced Depot Manager to lead and manage our busy depot, ensuring the efficient operation of our heavy machinery and equipment. As a key member of our team, you will play a critical role in driving business growth and achieving our objectives.About the RoleThe successful candidate will have a proven track record of managing...


  • West Bromwich, Sandwell, United Kingdom Quick Reach Full time

    Job DescriptionWe are seeking an experienced Depot Manager to oversee operations, drive team success, and ensure the smooth running of our West Midlands depot. This is a competitive salary (£60,000 - £80,000 per year) role with career-building opportunities and the chance to make a real impact in a growing company.Overview:The ideal candidate will manage...


  • West Bromwich, Sandwell, United Kingdom Neos Recruitment Ltd Full time

    Job DetailsWe are seeking an experienced Depot Manager to join our team in Birmingham. The successful candidate will have a proven track record of managing high-performing teams and will be comfortable working in a fast-paced environment.About the RoleThe Depot Manager will be responsible for overseeing a busy depot that generates over £5 million in annual...


  • West London, United Kingdom MMP Consultancy Full time

    MMP Consultancy are looking to recruit a Customer Resolution Officer on a temporary basis working for a local authority based in Hammersmith. This will be a temporary position paying £26.83 per hour Umbrella. **Responsibilities**: - Deliver an effective, complaints, enquiries and compliments management service which ensures service standards are met. -...


  • West Blatchington, Brighton and Hove, United Kingdom Howells Solutions Limited Full time

    About Howells Solutions Limited">We are a leading provider of services to the social housing sector, committed to delivering high-quality solutions that meet the needs of our clients and their customers. ">The Role We are seeking an experienced Complaints Manager to join our team based near Twickenham. This is a full-time, permanent role that will see you...


  • West Sussex, United Kingdom Executive Network Legal Limited Full time

    This exciting family law opportunity has arisen at a reputable firm in West Sussex. As a Resolution accredited attorney, you will have the chance to join a growing family team and work on a variety of matters, including matrimonial finance, civil partnerships, and child custody arrangements.Salary: Up to £35-45,000 (dependent on experience)The ideal...

  • Data Protection

    1 week ago


    West London, United Kingdom Vox Network Consultants Full time

    Data Protection & Complaints Officer 3 - 6 month ongoing contract  £27.96 p/hr umbrella  Monday to Friday 9am to 5pm Home based, but can also work in the office Role Purpose  The Data Protection and Complaints Officer will support the coordination for all matters relating to the Children Act Representation Procedures. You will play a key role...

  • Patient Experience

    6 months ago


    West Midlands, United Kingdom Eden Brown Synergy Full time

    **Patients Experience and Complaints Support Officer** I am working with a Public Sector Organisation based in Birmingham who are looking for a Patients Experience & Complaints Officer for 3 Months Initially. The role is full time, to start ASAP and paying up to £18.81 Umbrella per hour. The role is in scope of IR35. **Duties & Responsibilities** -...

  • Case Worker

    1 week ago


    Birmingham, West Midlands (County), United Kingdom CV-Library Full time

    Main ResponsibilitiesAnalyse complaints, communicate with members of the public, and understand their dissatisfaction with the WMP service.Scope complaints and conduct matters objectively in accordance with complaints and misconduct legislation. Ensure evidence is secured and preserved.Identify risk and vulnerabilities, ensure policy and process followed to...


  • West Yorkshire, United Kingdom Executive Network Legal Limited Full time

    **Job Opportunity:** Commercial Dispute Resolution Specialist - Leeds, UK **Salary:** £Competitive (estimated)We are looking for a talented Commercial Dispute Resolution Specialist to join our award-winning Commercial Disputes team in Leeds. As a leading national law firm, we have a strong reputation for advising on high-profile public procurement disputes...


  • West Bromwich, United Kingdom West Brom Full time

    **Senior Customer Advocate** **Salary: £30,000 per annum** **Hours: Full time - 35 hours** **Contract: Permanent** **Location: Hybrid Working (Head Office, West Bromwich)** The West Brom are looking to recruit a Senior Customer Advocate on a permanent basis. The individual will be responsible for supporting the Customer Advocacy team to review and...


  • West Devon, United Kingdom Exchange Street Executive Search Full time

    Job SummaryWe are seeking a skilled Loss Claims Expert to join our team at Exchange Street Executive Search. This is an exciting opportunity for a highly motivated individual to work as a Loss Adjuster, handling a portfolio of Domestic and HNW claims up to £100,000 in value on a cradle to grave basis.Key Responsibilities:Handling insurance claims from...


  • Northgate, West Sussex, United Kingdom CV-Library Full time

    Our Customer Services team are the heart of People's Partnership, making sure our customers receive excellent service and technical support. This role is within our contact centre in our Customer Support Hub and you will support our customers by answering inbound phone calls, emails and webchat. You will provide tailored responses to meet the needs of...


  • West Yorkshire, United Kingdom Executive Network Legal Limited Full time

    At Executive Network Legal Limited, we are seeking an ambitious and experienced Solicitor to join our highly rated commercial disputes team in Leeds. This is an exceptional opportunity for a skilled Professional with proven expertise in procurement disputes to facilitate the further growth of the team.About the Role:We are looking for a Solicitor with at...


  • West Yorkshire, United Kingdom Executive Network Legal Limited Full time

    Company OverviewAward-winning Top 50 national law firm Executive Network Legal Limited is looking to appoint an ambitious Dispute Resolution Solicitor with proven expertise in public procurement disputes.Salary: £CompetitiveThe appointed Dispute Resolution Solicitor will receive a competitive salary, reflecting their experience and qualifications.Job...


  • Northgate, West Sussex, United Kingdom CV-Library Full time

    Our Customer Services team are the heart of People's Partnership, making sure our customers receive excellent service and technical support. This role is within our contact centre in our Customer Support Hub and you will support our customers by answering inbound phone calls, emails and webchat. You will provide tailored responses to meet the needs of...


  • West Devon, United Kingdom Birchrose Associates Full time

    Birchrose Associates, a reputable recruitment agency, is seeking an experienced Locum Private Client Solicitor or Legal Assistant to join their team on a short-term basis. This assignment offers a unique opportunity for professionals to gain valuable experience in the East Midlands region.As a key member of the team, you will manage a caseload of private...


  • West Bromwich, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Facilities Co-ordinator** As a Facilities Co-ordinator, you will play a crucial role in ensuring the smooth and efficient operation of their service department. Your primary responsibility will be to manage service requests, schedule appointments, and coordinate the efforts of technicians and customers to deliver exceptional service....


  • West Sussex, United Kingdom Executive Network Legal Limited Full time

    **Executive Network Legal Limited**A highly regarded family law role has become available at a Resolution recognised firm in West Sussex. The appointed candidate will have the opportunity to join a growing family team and work on a range of matters relating to family law.Salary: Up to £35-45,000 (dependent on experience)The ideal candidate will be dealing...

  • Depot Manager

    3 days ago


    West Bromwich, United Kingdom Neos Recruitment Ltd Full time

    Depot ManagerBirmingham£50,000 to £60,000 + Vehicle + 25 Days Holiday Neos Engineering are currently looking for an experienced Depot Manager to join a fast paced organisation that have incredible growth plans for 2025 and beyond!The ideal candidate for the Depot Managher role is someone who has prior experience within a Depot Manager role,  you will...

  • Depot Manager

    1 week ago


    West Bromwich, United Kingdom Neos Recruitment Ltd Full time

    Depot Manager Birmingham £50,000 to £60,000 + Vehicle + 25 Days Holiday Neos Engineering are currently looking for an experienced Depot Manager to join a fast paced organisation that have incredible growth plans for 2025 and beyond! The ideal candidate for the Depot Managher role is someone who has prior experience within a Depot Manager role,  you...

  • Executive Assistant

    6 months ago


    West London, United Kingdom Wise May Full time

    **Wise May are looking for an Executive Assistant to join a Dispute Resolution team in a Law firm based in London**. **Duties included**: - Diary management - Inbox management - Travel arrangements - Business development support - Management of billing processes - Manage workload and deadlines **Key competencies/skills required**: - Experience within a...

  • Depot Manager

    1 week ago


    West Bromwich, United Kingdom CV-Library Full time

    Depot Manager Birmingham £50,000 to £60,000 + Vehicle + 25 Days Holiday Neos Engineering are currently looking for an experienced Depot Manager to join a fast paced organisation that have incredible growth plans for 2025 and beyond! The ideal candidate for the Depot Managher role is someone who has prior experience within a Depot Manager...