Professional Customer Service Representative

7 days ago


Belfast, United Kingdom Danske Bank Full time
Job Title: Professional Customer Service Representative

We are seeking a highly skilled and dedicated Professional Customer Service Representative to join our Personal Banking team in Northern Ireland. Our team is committed to delivering exceptional customer service, and we pride ourselves on giving back to our communities through volunteering and charity partnerships.

In this role, you will be responsible for handling customers' day-to-day banking queries, assisting with digital questions, opening new accounts, providing information on new products, managing customer meetings, and delivering outstanding customer service. As a key member of our team, you will have the opportunity to engage in community volunteering, creating value for society, business, and individuals.

Benefits:
  • A competitive salary of approximately £23,000 per year, based on industry standards for this role in Northern Ireland.
  • 32 days' leave per year, including 22 days' annual leave plus 10 paid bank holidays.
  • Flexible benefits that cater to your needs, including wellness, financial, psychological, physical, and social benefits.
Requirements:
  • Degree in a relevant field or equivalent experience.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.


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