Customer Service Representative

3 weeks ago


Belfast, United Kingdom Three Full time
Job Overview

As a Customer Service Representative at Three, you will play a vital role in delivering exceptional customer experiences and driving sales growth in our retail stores. You will be responsible for understanding customer needs, resolving queries quickly, and providing solutions that meet their requirements.

Key Responsibilities

*

Provide excellent customer service, ensuring customers feel valued and supported

Understand customer needs and preferences, making tailored recommendations to meet their requirements

Sell and demonstrate our latest products and services, highlighting their benefits and features

Resolve customer queries and complaints in a timely and professional manner

Achieve sales targets and contribute to store KPIs, working closely with the store team to achieve goals

Maintain a high level of product knowledge, staying up-to-date with new technologies and services

What We Offer

* Competitive hourly rate of £12

* A brand new smartphone on an Unlimited data plan

* On-target bonus of 25%, paid out monthly based on store performance

* Individual bonus accelerators for high performers

* Discounts with our Perks at Work scheme

* Great training courses and career development opportunities

Requirements

* Experience in a customer-facing role

* Excellent communication and interpersonal skills

* Willingness to learn and adapt to new products and services

About Us

We are committed to equality in employment and growing a diverse workforce. We value everyone for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.

  • Belfast, United Kingdom Communications and Solutions Partners Group Full time

    **Customer Service Representative** We are seeking a proactive and results-driven individual to join our team as a Customer Service Representative. As a Customer Sales Representative, you will be the primary point of contact for our customers, responsible for understanding their needs, providing product and service information, and driving sales to achieve...


  • Belfast, United Kingdom Blue Print Systems Full time

    **Customer Service Representative (Weekly Pay & Training Provided)** **Location**: Belfast, Northern Ireland Are you a friendly, detail-oriented individual looking to start or advance your career in customer service? Do you enjoy helping others and solving problems? Join our team as a Customer Service Representative in Belfast! We are seeking...


  • Belfast, United Kingdom Initiate Marketing Full time

    Job Overview: We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries. **Responsibilities**: - Provide accurate information about products, services, and company policies - Assist customers with...


  • Belfast, United Kingdom Knockout promotions Full time

    **Position: Customer Service Representative** **Core Duties & Responsibilities**: - Welcome customers in the store and identify their needs or problems. - Provide information about different departments, products, and special promotions. - Answer customer questions about our products and services. - Maintain customer files and follow up with customers...


  • Belfast, United Kingdom Communications and Solutions Partners Group Full time

    **Customer Service Representative** Are you a proactive and customer-oriented individual with a talent for sales? We're looking for a motivated Customer Service Representative to engage with customers and drive sales while ensuring top-notch service. **Duties**: - Provide exceptional customer service and support to clients in person - Answer customer...


  • Belfast, United Kingdom Lidl in Deutschland Full time

    Lidl in Deutschland is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring that our customers have a positive shopping experience.Salary: £348+ per week based on 30 hoursIn this role, you will be working across different shift times,...


  • Belfast, United Kingdom Frasers Group Full time

    We are seeking a Customer Service Representative to join our team at Frasers Group. As a Customer Service Representative, you will be responsible for delivering exceptional customer service and support to our customers, ensuring that they receive the best possible experience.Job Description:The ideal candidate will have excellent communication and...


  • Belfast, United Kingdom Maat Co Full time

    Join Our Team as a Customer Service Representative in Belfast! Are you passionate about providing exceptional service and creating positive customer experiences? Do you thrive in a dynamic, fast-paced environment? If so, we want YOU to join our team in Belfast as a Customer Service Representative! We're dedicated to delivering excellence in customer...


  • Belfast, United Kingdom Cpl Healthcare Full time

    Job Title: Customer Service RepresentativeWe are seeking an experienced Customer Service Representative to join our team at Cpl Healthcare in Belfast. This is a fantastic opportunity for someone who enjoys working with people and has excellent communication skills.About the Role:Resolve customer enquiries via phone, email, and mail, following company...


  • Belfast, United Kingdom Global Wave Innovations Full time

    Are you a persuasive and customer-focused professional looking to excel in sales? Join our team as a Customer Service Representative and be the driving force behind our sales success while ensuring exceptional customer experiences. **Duties**: - Provide exceptional customer service to clients in person - Interact with customers, understand their needs, and...


  • Belfast, United Kingdom Twist Promotions Full time

    **Responsibilities**: - Assist customers with product inquiries, orders, and issue resolution - Perform data entry tasks accurately and efficiently - Upsell products or services to customers when appropriate - Analyse customer interactions to improve service quality - Maintain a high level of phone etiquette at all times **Requirements**: - Strong...


  • Belfast, United Kingdom Communications and Solutions Partners Group Full time

    Are you passionate about delivering exceptional customer experiences? We're looking for enthusiastic and empathetic individuals to join our team as Customer Service Representatives and provide outstanding support to our valued customers. **Duties**: - Provide exceptional customer service to clients in person - Assist customers in resolving issues,...


  • Belfast, United Kingdom beBee Professionals Full time £25,000 - £35,000

    At beBee Professionals in Belfast, we're seeking talented individuals to fill the role of Customer Service Representative. As a key member of our team, you'll be responsible for delivering exceptional customer service and contributing to our operational success.Key Responsibilities:Engage with customers to provide service and support.Participate in all...


  • Belfast, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to join our team at beBee Professionals in Belfast. As a key member of our operational team, you will be responsible for delivering excellent customer service and contributing to our operational success.Key Responsibilities:Engage with customers, providing service and support.Participate in all aspects of the...


  • Belfast, United Kingdom Communications and Solutions Partners Group Full time

    We are seeking a motivated and customer-focused individual to join our team as a Customer Sales Representative. This role is ideal for someone who enjoys engaging with customers, understanding their needs, and providing solutions through excellent sales service. **Responsibilities**: - Provide exceptional customer service to clients in person - Effectively...


  • Belfast, United Kingdom Communications and Solutions Partners Group Full time

    Are you passionate about sales and delivering exceptional customer experiences? Do you thrive in a fast-paced, target-driven environment? We're looking for a proactive and customer-centric individual to join our team as a Customer Sales Representative! **Responsibilities**: - Provide exceptional customer service and support to customers in person - Handle...


  • Belfast, United Kingdom Next Full time

    Job OverviewWe are looking for a Customer Service Representative to join our Christmas Support Team. As a key member of our sales floor team, you will be responsible for providing outstanding customer experiences, processing transactions, and supporting your colleagues in achieving their goals.The ideal candidate will be an enthusiastic and motivated...


  • Belfast, United Kingdom Tesco Partners Full time

    We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As a valued member of our team, you will be responsible for providing exceptional customer service, working in various store areas, and maintaining quality standards.With a guaranteed minimum of 16 hours per week, you will have the opportunity...


  • Belfast, United Kingdom Winemark Full time

    Job Title: Sales and Customer Service RepresentativeJob Summary:We are seeking a skilled Sales and Customer Service Representative to join our team at Winemark. As a Sales and Customer Service Representative, you will be responsible for providing exceptional customer service and sales support to our customers.Responsibilities:Provide exceptional customer...


  • Belfast, United Kingdom beBee Professionals Full time £25,000 - £35,000

    At beBee Professionals, we are seeking a skilled Customer Service Representative to provide exceptional support to our customers. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to handle high-volume queries and maintain attention to detail.Key Responsibilities:Respond to customer inquiries via phone,...