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Estée Lauder Counter Manager

2 months ago

Chester, Cheshire, United Kingdom Estée Lauder - Brand Full time
Estée Lauder Counter Manager Opportunity

About the Role:

We are seeking a highly motivated and experienced Counter Manager to lead our team of Sales Advisors at Estée Lauder. As a key member of our retail team, you will be responsible for driving sales, delivering exceptional customer service, and achieving operational targets.

Key Responsibilities:

  • Lead and develop a high-performing team of Sales Advisors to achieve sales and customer service targets
  • Develop and execute business plans to drive sales growth and customer engagement
  • Manage inventory, facilities, and cash reconciliation to ensure efficient store operations
  • Coach and develop team members to improve sales and customer service skills
  • Collaborate with the wider retail team to achieve business objectives

What We Offer:

  • Competitive industry salary and commission scheme eligibility
  • Annual leave and family leave
  • Product discount and staff product concession monthly credit spend allowance
  • Mental health wellbeing initiatives and employee assistance programme
  • Benefits platform with exclusive discounts and offers
  • Extensive training and development opportunities

About Us:

Estée Lauder is a leading beauty brand with a commitment to diversity, equity, and inclusion. We strive to create a workplace that is inclusive and respectful of all employees, regardless of their background, culture, or identity.

Requirements:

  • Proven retail management experience, preferably in beauty or a fast-paced retail environment
  • Experience setting sales and customer service targets, sales analysis, and staff scheduling
  • Previous retail operations experience, including inventory and facilities management, and cash reconciliation
  • Proven track record of leading, coaching, and developing a team to succeed
  • Experience of creating and executing in-store events
  • Flexible availability across days and hours
  • Proficient in Microsoft Office
  • Proof of right to live and work in the country