Administrative Support Officer

2 weeks ago

Crewe, Cheshire East, United Kingdom NHS Full time
About the Role

We are seeking a highly organized and detail-oriented Administrative Support Officer to join our Community Mental Health Team in Crewe. As a key member of our administration team, you will play a vital role in supporting the delivery of person-centred care and support to individuals in the Cheshire and Wirral communities.

The successful candidate will have excellent communication and interpersonal skills, with the ability to work effectively with a diverse range of stakeholders, including health and social care professionals, service users, and their families.

You will be responsible for providing administrative support to the team, including data entry, record-keeping, and correspondence. You will also be required to maintain accurate and up-to-date records, and to provide a high level of customer service to our service users and stakeholders.

Key Responsibilities
  • Provide administrative support to the Community Mental Health Team, including data entry, record-keeping, and correspondence
  • Maintain accurate and up-to-date records, including service user information and team performance data
  • Provide a high level of customer service to service users and stakeholders, including responding to queries and resolving issues in a timely and professional manner
  • Work effectively with a diverse range of stakeholders, including health and social care professionals, service users, and their families
Requirements
  • NVQ Level 2 Business and Administration or equivalent/or relevant administration experience
  • Knowledge and use of Microsoft Office
  • Knowledge and understanding of Data Protection Act
  • Typing experience
  • Experience of dealing with the public on the telephone and face to face
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and career progression. We are committed to providing a supportive and inclusive work environment, and we welcome applications from candidates from diverse backgrounds.

If you are a motivated and organized individual with excellent communication and interpersonal skills, we encourage you to apply for this exciting opportunity to join our team.

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