Housing Solutions Specialist

4 weeks ago


Birmingham, United Kingdom Crisis UK Full time
{"About the role": "

Crisis UK is committed to ending homelessness across the nation. To achieve this goal, we are seeking a highly skilled and experienced Housing Solutions Specialist to join our team in Birmingham.


This exciting role will involve sourcing and procuring accommodation, working closely with our team of lead worker coaches to identify suitable matches for tenants and landlords.


The ideal candidate will possess strong commercial acumen, creativity, and excellent communication skills. They will be able to develop and maintain relationships with key stakeholders, including social and private landlords.


This is a fantastic opportunity for a motivated and ambitious individual to make a real difference in the lives of homeless people and contribute to the success of our organization.

","Key Responsibilities": "
  • Sourcing and procuring accommodation to meet the needs of our tenants and landlords
  • Developing and maintaining relationships with key stakeholders, including social and private landlords
  • Working closely with our team of lead worker coaches to identify suitable matches for tenants and landlords
  • Providing excellent customer service and support to our tenants and landlords
","Requirements": "
  • Experience of sourcing, procuring, and allocating accommodation and making tenancies work for tenants and landlords
  • Knowledge of the Birmingham (and surrounding areas) housing market and the barriers and opportunities faced by people moving out of homelessness and into housing
  • Understanding of housing law
  • Developing, building and maintaining relationships with key stakeholders
  • Experience of working in a lettings and housing procurement environment
  • Creative approach to solving problems
  • Showing resilience when dealing with difficult situations
  • A self-starter who can work on their own initiative
","Working at Crisis UK": "

Crisis UK is a national charity that works to end homelessness. Our values of Bold, Impactful, Collaborative, and Equitable guide everything we do as we strive to make a real difference in the lives of homeless people.


We believe diversity is a strength and are committed to making our organization a place where everyone can thrive and make their best contribution to our mission.

","Employee Benefits": "
  • A competitive salary
  • Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
  • Pension scheme with an employer contribution of 8.5%
  • 28 days' annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
  • Enhanced maternity, paternity, shared parental, and adoption pay
  • Flexible working around the core hours 10am-4pm
  • Wellbeing Leave to be used flexibly
  • And more (Full list of benefits available on website)
","Equality, Diversity, and Inclusion": "

We believe diversity is a strength and are committed to making our organization a place where everyone can thrive and make their best contribution to our mission.


We welcome applications from people who have lived experience of homelessness, and people from all marginalized groups, communities, and backgrounds.


We are an equal opportunities employer and are committed to creating an inclusive workplace culture.

","How to Apply": "

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion.


We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively.

","Accessibility": "

We want our recruitment process to be as accessible as possible.


If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

"}

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