Retail Store Operations Manager
4 weeks ago
About RSEA Safety
We are a rapidly growing business, and we're looking for an experienced Store Manager, Beverage to join our team in Welshpool.
The successful candidate will be responsible for leading the store to success, driving customer sales, and developing high-performing teams. You will have strong leadership skills, excellent communication abilities, and a passion for visual merchandising and in-store promotions.
Key Responsibilities:
- Drive Sales and Reach Financial Targets: Develop and execute strategies to drive sales growth, monitor shrinkage, and manage inventory.
- Exceptional Customer Experience: Lead the team to deliver exceptional customer service standards and create a positive shopping experience.
- Team Leadership and Development: Motivate and develop your team to ensure high performance, lead by example, and coach team members to excel.
- Visual Merchandising and Promotions: Manage visual displays, drive in-store promotions, and maintain high-quality store presentation.
- Cost Management: Monitor and control store costs, ensuring alignment with business operations.
- Customer Loyalty: Create and build customer loyalty programs, driving repeat business and customer retention.
- Working Environment: Foster a positive and vibrant work environment, promoting employee engagement and well-being.
- Support and Guidance: Offer proactive support and guidance to other state-based stores, sharing knowledge and best practices.
Requirements and Qualifications:
- Business Acumen: Strong understanding of financial and operational KPIs, with experience in managing multiple projects simultaneously.
- Customer Service Focus: Passionate about delivering exceptional customer service, with excellent interpersonal skills and a proven track record in team leadership.
- Merchandising and Promotion Skills: Creative flair for visual merchandising and in-store promotions, with a keen eye for detail.
- Communication and Teamwork: Excellent communication skills, with the ability to work across all levels of the business and build strong relationships with colleagues.
- Industry Knowledge: Passion for the brand and industry, with previous experience managing in a fast-paced retail environment.
- Technical Skills: Proficient in computer systems, with experience using software similar to Pronto an advantage.
Compensation Package: We offer a competitive salary range of $80,000 - $100,000 per annum, depending on experience, plus benefits and opportunities for career growth and development.
RSEA Company Values: Our company values of Real, Striving, Excellence, and Agile guide everything we do, shaping our team culture, service approach, and overall business philosophy.
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