Customer Service Specialist

4 weeks ago


Welshpool, Powys, United Kingdom Specsavers Full time

We're looking for a highly motivated and customer-focused individual to join our team as a Customer Service Specialist - Optical Retail As a Customer Service Specialist, you'll be responsible for providing exceptional customer service and support to customers in-store and over the phone.

Main Responsibilities:
  • Provide exceptional customer service and support to customers
  • Answer phone calls and respond to customer inquiries
  • Work closely with opticians to book in eye tests and pre-screen patients

You'll be working in a fast-paced retail environment, so being proactive and able to multitask is essential. If you're passionate about delivering great customer experiences and have a keen eye for detail, we'd love to hear from you

We offer a competitive salary of £15,636 per annum rising to £16,036 per annum after probation, as well as opportunities for career progression and professional development.



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