Income Collection Specialist
12 hours ago
Job Title: Income Collection & Housing Services Deputy Manager
Reports to: Income Collections & Housing Services Manager
Salary: Scale SO1, Points 29-31, £29,090 - £31,014 per annum, pro rata
Hours of work: Full Time (37.5 hours per week)
Main Responsibilities:
Income Collection, Rents & Service Charges:
- To support the annual rent and service charge setting process, working with finance, property services, front line managers and our leaseholders/freeholders as required
- To deliver the administrative aspects of rent and service charge changes including, but not limited to, issuing rent letters and updating our housing management system
- To develop and maintain strong relationships at operational level with local authority housing benefit teams, DWP and any other stakeholders relevant to rents and service charges
- To manage the collection of rent and service charges ensuring arrears are minimised and relevant staff at all levels in central and frontline teams deliver their responsibilities
- To develop and maintain strong relationships at operational levels with local authority housing benefit teams, DWP and any other stakeholders relevant to rents and service charges
Key Skills and Qualifications:
Essential:
- Excellent communication and interpersonal skills
- Ability to work accurately and efficiently in a fast-paced environment
- Strong analytical and problem-solving skills
- Ability to work effectively in a team environment
Desirable:
- Experience of working in a housing or finance environment
- Knowledge of housing benefit and rent collection procedures
- Ability to work with a range of stakeholders, including leaseholders, freeholders, and local authority housing benefit teams
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Birmingham, Birmingham, United Kingdom St Basils Full timeJob OverviewSt Basils is seeking a highly skilled and experienced professional to fill the role of Income Collection & Housing Services Deputy Manager.This position plays a crucial role in supporting the annual rent and service charge setting process, ensuring the effective collection of income and provision of housing services.The successful candidate will...
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Birmingham, Birmingham, United Kingdom St Basils Full timeJob OverviewSt Basils is seeking a highly skilled and experienced professional to fill the role of Income Collection & Housing Services Deputy Manager.This position plays a crucial role in supporting the annual rent and service charge setting process, ensuring the effective collection of income and provision of housing services.The successful candidate will...
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