Care Home Administrator
1 month ago
Located in the heart of Hemel Hempstead, Queensway House is a haven where every moment is tailored for joy. Our expansive grounds, cinematic escapes, and tranquil meditation spots provide a serene atmosphere for our residents. Our dedicated teams, like Paul, transform seasons within our walls, making Queensway a finalist-worthy home.
Job Responsibilities- Provide exceptional reception services, including taking calls, transferring to departments, and greeting visitors.
- Assist with general correspondence, telephone enquiries, and reception duties, ensuring accurate and efficient typing support.
- Support the Home Manager and Deputy Manager in delivering corporate/strategic objectives and administration tasks, including diary management and meeting coordination.
- Coordinate the duty rota, liaise with Bank and Agency staff when required, and sort and distribute mail accordingly.
- Support the recruitment process, ensuring all paperwork and relevant documentation is complete.
- Maintain accurate records of residents' documentation, including financial contracts, monthly invoice requests, and payments.
- Provide financial invoicing and information to clients (or next of kin), including sundry invoices, and liaise to resolve queries and corrections.
- Process Social Services Assessment forms, invoice, and liaise with Social Services' Finance department to chase late payments.
- Prepare and submit data relating to petty cash and wages totals monthly.
- Match supplier invoices/delivery notes and obtain authorisation to pay prior to submission to Head Office for payment.
- Provide an efficient telephone and reception service to the general public and relatives/visitors to the home.
- Attend training courses and sessions as required.
- Maintain client, staff, and business confidentiality at all times.
- Competitive salary from £24,000 per annum.
- Employee Assistance Programme.
- Perkbox.
- Employee of the Month.
- Long term service awards.
- Blue Light Card.
- Professional Development.
- Refer a Friend.
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Hemel Hempstead, Hertfordshire, United Kingdom Gold Care Homes Full time{"title": "Care Home Administrator", "description": "About Our HomeAt Gold Care Homes, we pride ourselves on providing a warm and welcoming environment for our residents. Our care home, Queensway House, is a haven where every moment is tailored for joy. Located in the heart of Hemel Hempstead, we offer a range of amenities and activities to ensure our...
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