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Care Home Administrator

2 months ago

Hemel Hempstead, Hertfordshire, United Kingdom Gold Care Homes Full time
{"title": "Care Home Administrator", "description": "About Our Home

At Gold Care Homes, we pride ourselves on providing a warm and welcoming environment for our residents. Our care home, Queensway House, is a haven where every moment is tailored for joy. Located in the heart of Hemel Hempstead, we offer a range of amenities and activities to ensure our residents feel right at home.

What You Will Be Doing
  • Providing exceptional customer service to our residents, their families, and visitors
  • Managing the reception area, including answering phone calls, responding to emails, and greeting visitors
  • Assisting the Home Manager and Deputy Manager with administrative tasks, including diary management, meeting coordination, and data entry
  • Coordinating the duty rota and liaising with bank and agency staff as needed
  • Sorting and distributing mail, and maintaining accurate records of resident documentation
  • Supporting the recruitment process, including preparing paperwork and documentation
  • Providing financial invoicing and information to clients, and chasing late payments
  • Processing Social Services Assessment forms and invoicing
  • Preparing and submitting data relating to petty cash and wages totals
  • Matching supplier invoices and delivery notes, and obtaining authorization for payment
  • Providing an efficient telephone and reception service to the general public and relatives/visitors
  • Attending training courses and sessions as required
  • Maintaining client, staff, and business confidentiality at all times
Benefits
  • Competitive salary from £24,000 per annum
  • Employee Assistance Programme
  • Perkbox
  • Employee of the Month
  • Long term service awards
  • Blue Light Card
  • Professional Development
  • Refer a Friend
", "lang_code": "en"}