Fraud Investigator

3 weeks ago


Bexhill, East Sussex, United Kingdom Hastings Direct Full time
About the Role

We are seeking a skilled Fraud Investigator to join our team at Hastings Direct. As a Fraud Investigator, you will play a critical role in identifying and preventing fraudulent activities within our household claims department.

Key Responsibilities
  • Conduct thorough investigations into suspected fraudulent claims, gathering and analyzing evidence to determine the validity of the claim.
  • Develop and implement effective strategies to prevent fraudulent activities, working closely with our claims teams to identify and mitigate risks.
  • Collaborate with our intelligence and data teams to leverage advanced analytics and technology to detect and prevent fraud.
  • Provide expert guidance and support to our claims handlers, helping them to identify and report suspicious claims.
  • Stay up-to-date with industry trends and best practices, ensuring our fraud prevention strategies remain effective and compliant with regulatory requirements.
Requirements
  • Strong technical claims understanding and experience in household or property claims.
  • Excellent analytical and problem-solving skills, with the ability to interpret complex data and identify patterns.
  • Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
What We Offer

As a Fraud Investigator at Hastings Direct, you will enjoy a competitive salary and benefits package, including a generous bonus scheme and opportunities for professional development and growth. You will also be part of a dynamic and supportive team, working together to achieve our business goals and make a positive impact on our customers' lives.

We are an equal opportunities employer and welcome applications from all suitably qualified candidates. Please note that we have a thorough referencing process, which includes credit and criminal record checks.



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