Fraud Investigator

3 weeks ago


Bexhill, East Sussex, United Kingdom Hastings Direct Full time
About the Role

We are seeking a skilled Fraud Investigator to join our team at Hastings Direct. As a Fraud Investigator, you will play a critical role in identifying and preventing fraudulent activity within our household claims department.

Key Responsibilities
  • Conduct thorough investigations into suspected fraudulent claims, using various systems and intelligence solutions to gather evidence and build a case.
  • Collaborate with claims teams to provide guidance and feedback on new reviews and investigations.
  • Develop and maintain expertise in fraud detection and prevention, staying up-to-date with industry trends and best practices.
  • Support the design and implementation of effective fraud processes and procedures.
  • Work closely with colleagues to deliver a market-leading fraud defense for household claims.
Requirements
  • Strong technical claims understanding and experience in household or property claims.
  • Excellent analytical and problem-solving skills, with the ability to make informed decisions and challenge the status quo.
  • Strong communication and interpersonal skills, with the ability to engage with a varied audience.
What We Offer

As a Fraud Investigator at Hastings Direct, you will enjoy a competitive salary, flexible working arrangements, and a range of benefits, including a bonus scheme, healthcare cash plan, and access to financial wellbeing support.

We are committed to creating a positive and inclusive work environment, where colleagues feel valued and supported. If you are a motivated and detail-oriented individual with a passion for fraud investigation, we encourage you to apply for this exciting opportunity.



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