Income Officer
4 weeks ago
Rochdale Boroughwide Housing (RBH) is seeking a highly skilled and customer-focused Income Officer to join our Customer and Communities Team. As an Income Officer, you will play a vital role in providing a joined-up customer-focused income service to all tenants, while supporting tenant sustainment.
Key Responsibilities:
- Maximise income collection, ensuring performance indicators and service standards are met and maintained.
- Provide excellent customer service to customers in arrears recovery or similar roles.
- Negotiate and advise tenants to seek resolutions to their financial difficulties.
- Work closely with colleagues to ensure effective communication and collaboration.
- Stay up-to-date with relevant housing and welfare benefits legislation.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career development and growth.
- A supportive and collaborative work environment.
- Access to training and development programs.
- A chance to make a real difference in the lives of our customers.
About Us:
Rochdale Boroughwide Housing is a leading provider of affordable housing in Rochdale, Greater Manchester. We are committed to providing quality homes and services to our customers, and we are seeking a dedicated and customer-focused Income Officer to join our team.
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Rochdale, Rochdale, United Kingdom Rochdale Boroughwide Housing Full timeCustomer Focused Income OfficerRochdale Boroughwide Housing (RBH) is seeking a highly skilled and customer-focused Income Officer to join our Customer and Communities Team. As an Income Officer, you will play a vital role in providing a joined-up customer-focused income service to all tenants, while supporting tenant sustainment.Key Responsibilities:Maximise...
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Rochdale, Rochdale, United Kingdom Rochdale Boroughwide Housing Full timeCustomer Focused Income OfficerRochdale Boroughwide Housing (RBH) is seeking a highly skilled and customer-focused Income Officer to join our Customer and Communities Team. As an Income Officer, you will play a vital role in providing a joined-up customer-focused income service to all tenants, while supporting tenant sustainment.Key Responsibilities:Maximise...
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Rochdale, Rochdale, United Kingdom Rochdale Boroughwide Housing Full timeRole OverviewRochdale Boroughwide Housing is seeking a skilled Income Officer to join our Customer and Communities Team. As an Income Officer, you will play a crucial role in providing a joined-up customer-focused income service to all tenants, while supporting tenant sustainment.Key ResponsibilitiesMaximise income collection, ensuring performance indicators...
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