Customer Service Team Lead

5 days ago


Sunderland, Sunderland, United Kingdom Grand Central Railway Company Limited Full time

Job Overview:

About the Job:

This is an exciting opportunity to join the team at Grand Central Railway Company Limited as a Senior Conductor. As a key member of our operational team, you will play a vital role in ensuring the smooth running of our trains and providing an exceptional customer experience to our passengers.

Responsibilities:

As a Senior Conductor, you will be responsible for:

  • Ensuring the safe and efficient operation of our trains.
  • Providing exceptional customer service to our passengers.
  • Maintaining accurate records and reports as required.
What We're Looking For:

We are seeking an individual with strong leadership and communication skills who can motivate and inspire our team to deliver exceptional results. You will need to be highly organized, proactive, and able to work effectively in a fast-paced environment.

A minimum of 2 years' experience in a similar role or possession of relevant qualifications will be considered essential.

You will also need to be flexible and able to work varied shifts, including evenings and weekends.



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