Customer Service Representative, Sunderland
3 weeks ago
About Us
Wickes is a leading DIY retailer that values its employees and strives to create a supportive and inclusive work environment.
The Role
As a Customer Service Assistant, you will play a vital part in providing exceptional customer service and ensuring a seamless shopping experience for our customers. This will involve assisting customers, maintaining store displays, and supporting the sales team.
Your Responsibilities
- Deal with customer queries and provide solutions to their problems
- Assist customers in finding products and answering their questions
- Maintain store displays and ensure they are visually appealing
- Support the sales team in achieving sales targets
- Contribute to a positive and inclusive work environment
What We Offer
As a valued member of our team, you will receive a range of benefits, including:
- A competitive hourly rate
- A contributory pension scheme
- A save-as-you-earn scheme
- A colleague discount scheme
- Access to our discount platform, offering savings and cashback at numerous retailers
Flexible Working
We are committed to creating an inclusive workplace that supports the needs of our colleagues. If you are interested in flexible working, please let us know when you apply, and we can discuss this further as part of your application process.
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