Contract Officer

3 weeks ago


Bodmin, Cornwall, United Kingdom DK Recruitment Full time

Job Title: Contract Officer - Arrears and Benefits Specialist

Job Summary: We are seeking a highly motivated and organized Contract Officer to join our team at DK Recruitment. As a Contract Officer - Arrears and Benefits Specialist, you will be responsible for helping to reduce arrears and provide advice to tenants on available benefits and welfare support.

Key Responsibilities:

  • Proactively chase rent arrears via phone and face-to-face meetings, aiming to minimize outstanding balances.
  • Provide tenants with advice on housing benefits, Universal Credit, and other welfare support, ensuring they understand their entitlements and can access necessary financial assistance.
  • Accurately complete all requisite paperwork related to arrears and benefits, maintaining up-to-date records on tenant accounts and communications.
  • Support the housing management team with other tasks as required to ensure smooth operations.

Requirements:

  • A good understanding of housing benefits, Universal Credit, and other welfare support available to tenants.
  • Driving Licence.


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