Contract Officer
3 weeks ago
Job Title: Contract Officer - Arrears and Benefits Specialist
Job Summary: We are seeking a highly motivated and organized Contract Officer to join our team at DK Recruitment. As a Contract Officer - Arrears and Benefits Specialist, you will be responsible for helping to reduce arrears and provide advice to tenants on available benefits and welfare support.
Key Responsibilities:
- Proactively chase rent arrears via phone and face-to-face meetings, aiming to minimize outstanding balances.
- Provide tenants with advice on housing benefits, Universal Credit, and other welfare support, ensuring they understand their entitlements and can access necessary financial assistance.
- Accurately complete all requisite paperwork related to arrears and benefits, maintaining up-to-date records on tenant accounts and communications.
- Support the housing management team with other tasks as required to ensure smooth operations.
Requirements:
- A good understanding of housing benefits, Universal Credit, and other welfare support available to tenants.
- Driving Licence.
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