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Independent Living Service
2 months ago
The Independent Living Scheme (ILS) Officer is responsible for providing the concierge service to residents of sheltered housing schemes, supporting tenants and customers on a daily basis by responding to enquiries, being a presence within scheme and completing regular checks.
The ILS Officer will work collaboratively with others to meet Cornwall Housing's objectives by:
- Monitoring the safety and security of older person housing schemes
- Providing advice & support to customers purchasing support services
- Installing, monitoring & responding to enquiries from Lifeline customers
- Ensuring regular monitoring of alarm equipment and completion of communal area checks
The duties of the role involve travel on a regular basis.
To find out more about the role please take a look at the role profile.
**About you**
- You should also be an excellent communicator with good interpersonal skills, and the ability to act with tact and diplomacy, being able to remain calm and measured.
**Our offer to you**
**Salary**: £21,028 pro rata (£17,049)
**Working Hours**:30 hours per week over 4 days (with some flexibility as to which days suit you and the service)
**Contract Type**:Permanent
**Base**:This role is hybrid working from home, office and in the community with your primary work location being one of our sheltered schemes in Bodmin.
What you’ll get from us in return is:
- A challenge like no other - Cornwall is unique and so are we
- A highly competitive total package that includes a decent salary, Local Government Pension Scheme, 23 days annual leave plus bank hols (rising to 28 after 5 years continuous service), family friendly policies, and business flexi time with a generous two days per month flexi leave allowed
- A senior management team who will listen and support you, and encourage your ideas and creative thinking
- And a chance to really make your mark
**Safeguarding**
**To apply**
**Contact us**
If you’d like to have a discussion about the role, please feel free to contact our in-house resourcing team for an informal chat about the role.
**Job Type**: Part-time
Part-time hours: 30 per week
**Salary**: £17,049.00 per year
**Benefits**:
- Company pension
- Flexitime
- Free parking
- Work from home
Schedule:
- Flexitime
- Monday to Friday
Ability to commute/relocate:
- Bodmin, Cornwall: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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