Contracts Supervisor

6 months ago

Bodmin, United Kingdom Cornwall Housing Full time

At Cornwall Housing, we’re about delivering homes and services to the communities of Cornwall. We’re looking for highly experienced response repairs and maintenance surveyors / contracts supervisors to join the team. But your approach is just as important - we need talented people who can work with others and who want to make a difference

**About the Role**

An exciting opportunity to support the delivery of response repairs and maintenance. In this role, you will work closely and flexibly with other staff in ensuring professional, cost effective, customer focused services that deliver high quality outcomes. The purpose of this role is to deliver a high-quality maintenance service to customers, through the provision of professional technical advice, as well as project and contractor management.

The duties of this role are to:

- Participate in contract meetings and contract briefings
- Manage a range of contractors, ensuring they deliver in accordance with their contract and KPI's.
- Manage external relationships with key stakeholders, such as Local Authorities and suppliers, that builds trust and confidence in the Homes and Investment Team.
- Provide regular and professional communication and liaison with customers and key stakeholders in relation to works instructed and managed by the service
- To assist in the delivery of specialist work programmes, ensuring works are to standard, contractor performance is in line with KPI's and value-for-money is achieved.
- Take full responsibility and manage all assigned cases from start-to-finish in a professional and efficient manner whilst ensuring that appropriate stakeholders and appropriate databases are updated regularly
- Ensure budget responsibilities are met, feeding into forecasting and efficiency plans as required
- Prepare and present reports for managers

**About you**

To be successful, you’ll have:

- Extensive experience of surveying in a response repairs and maintenance setting
- Minimum Level 4 surveying qualification, e.g. HNC/HND. Or equivalent experience and a willingness to complete a HNC as part of your employment with us after successful Settling-In Period (6 months). Membership of a relevant professional body is desirable e.g. RICS, CIOB etc
- Successful record of managing an extensive, complex and varying caseload, with projects from inception to completion
- Demonstrable experience and skills managing customer relationships to ensure a high level of customer care and satisfaction

**Our offer to you**

**Salary**:is dependent on experience and qualifications:

- £41,228 per year with extensive experience above stated surveying qualification/s
- £38,452 per year with suitable equivalent experience, without above stated surveying qualifications but willingness to study

**Working Hours**:37

**Contract Type**:Permanent

**Base**:Hybrid Working with an office base in Bodmin, Cornwall. Regularly visiting our sites throughout Cornwall and working from home or offices as needed.

What you’ll get from us in return is:

- A challenge like no other - Cornwall is unique and so are we
- A highly competitive total package that includes a decent salary, Local Government Pension Scheme, 23 days annual leave plus bank hols (rising to 28 after 5 years continuous service), family friendly policies, and business flexi time with a generous two days per month flexi leave allowed
- A senior management team who will listen and support you, and encourage your ideas and creative thinking
- Investment and support in your continuous training and development
- And a chance to really make your mark

**Safeguarding**

**To apply**

Previous applicants need not apply, thank you.

**Contact us**

**Thank you for your interest in supporting our important work at Cornwall Housing.**

**INDCHL**

**Job Types**: Full-time, Permanent

Pay: £19,822.99-£41,364.42 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Canteen
- Casual dress
- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- Flexitime
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Paid volunteer time
- Sick pay
- Store discount
- Work from home

Schedule:

- Day shift
- Monday to Friday

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in Bodmin

Reference ID: 2311

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