Current jobs related to IT Service Delivery Lead - Cardiff, Cardiff - IntaPeople Limited
-
Service Delivery Lead
2 hours ago
Cardiff, Cardiff, United Kingdom BJSS Full timeAbout the RoleOur Managed Services team at BJSS is seeking a dedicated Service Delivery Manager to support our continued growth and client-centric approach. This is a unique opportunity to join a brilliant team of individuals who empower people to do amazing things.As a Service Delivery Manager, you will lead one or more managed service engagements for our...
-
Service Delivery Team Lead
2 weeks ago
Cardiff, Cardiff, United Kingdom Creditsafe Full timeJob Title: Service Delivery Team LeadJob Summary: We are seeking a highly skilled Service Delivery Team Lead to join our team at Creditsafe. The successful candidate will be responsible for managing and overseeing the day-to-day operations of the Deskside Engineering team, ensuring high-quality service delivery and customer satisfaction.Key...
-
Service Delivery Team Lead
2 weeks ago
Cardiff, Cardiff, United Kingdom Creditsafe Full time**About the Role**Creditsafe is seeking a highly skilled and experienced Service Delivery Team Lead to join our team in Cardiff. As a key member of our Service Delivery department, you will be responsible for managing and overseeing the day-to-day operations of the Deskside Engineering team.**Key Responsibilities**Manage and oversee the Deskside Engineering...
-
Service Delivery Manager
1 month ago
Cardiff, Cardiff, United Kingdom BJSS Full timeAbout the RoleAt BJSS, we're seeking a skilled Service Delivery Manager to join our Managed Service team. As a Service Delivery Manager, you'll be responsible for leading one or more managed service engagements for our clients, building strong client relationships, and managing the day-to-day operation and support of our clients' IT services.About YouWe're...
-
Service Delivery Manager
1 month ago
Cardiff, Cardiff, United Kingdom BJSS Full timeAbout the RoleAt BJSS, we're seeking a skilled Service Delivery Manager to join our Managed Service team. As a Service Delivery Manager, you'll be responsible for leading one or more managed service engagements for our clients, building strong client relationships, and managing the day-to-day operation and support of our clients' IT services.About YouWe're...
-
Service Delivery Team Lead
2 weeks ago
Cardiff, Cardiff, United Kingdom Creditsafe Full time**Job Title:** Service Delivery Team Lead - Technical Operations Manager**Job Summary:** We are seeking a highly skilled Service Delivery Team Lead - Technical Operations Manager to join our team at Creditsafe. The successful candidate will be responsible for managing and overseeing the day-to-day operations of the Deskside Engineering team, ensuring...
-
Senior SAP Solution Architect
2 weeks ago
Cardiff, Cardiff, United Kingdom Certes IT Service Solutions Careers Full timeJob Description:We are seeking a highly skilled SAP Solution Architect to join our dynamic team in the Enterprise Applications tower. The ideal candidate will have 7+ years of experience in software design or technical delivery leadership roles with SAP Solutions.Key Responsibilities:* Design and propose high-quality, scalable solutions aligned with industry...
-
Service Delivery Agent
4 weeks ago
Cardiff, Cardiff, United Kingdom Thrifty Car & Van Rental Full timeJob Title: Service Delivery AgentLocation: CardiffHours: Zero HourSalary: £11.44Benefits:Company pension schemeEmployee discount schemeFunded Summer and Christmas eventsCycle to work schemesDiscounted car hire ratesFriendly and supportive working environmentRole Overview:As a Service Delivery Agent, you will be responsible for ensuring all vehicles are...
-
IT Service Delivery Specialist
2 weeks ago
Cardiff, Cardiff, United Kingdom Legal & General Full timeJob DescriptionWe are seeking an IT Service Delivery Specialist to support the maintenance, improvement, and availability of IT services at Legal & General. The successful candidate will ensure ITL aligned processes are implemented by teams and suppliers, using metrics and problem analysis to identify, drive, and measure improvement.Key...
-
Head of Operations and Services
4 weeks ago
Cardiff, Cardiff, United Kingdom Welsh Ambulance Service University NHS Trust Full timeJob Title: Head of Operations and ServicesWe are seeking an experienced and skilled professional to lead our Operations and Services team. As Head of Operations and Services, you will be responsible for the delivery of the operational elements of our Patient Transport Service and Urgent Care Services across Wales.About the Role:Lead a team of Service...
-
Head of Operations and Services
3 weeks ago
Cardiff, Cardiff, United Kingdom Welsh Ambulance Service University NHS Trust Full timeJob Title: Head of Operations and ServicesWe are seeking an experienced and skilled professional to lead our Operations and Services team. As Head of Operations and Services, you will be responsible for the delivery of the operational elements of our Patient Transport Service and Urgent Care Services across Wales.About the Role:Lead a team of Service...
-
Clinical Lead for Neuropsychiatry Service
1 month ago
Cardiff, Cardiff, United Kingdom Cardiff & Vale University Health Board Full timeJob Title: Clinical Lead for Neuropsychiatry ServiceWe are seeking a highly skilled and experienced Clinical Lead to join our team at the Welsh Neuropsychiatry Service, University Hospital Llandough. As a Clinical Lead, you will be responsible for leading a team of therapists and ensuring the delivery of high-quality patient care.About the RoleThe Clinical...
-
Clinical Lead for Neuropsychiatry Service
1 month ago
Cardiff, Cardiff, United Kingdom Cardiff & Vale University Health Board Full timeJob Title: Clinical Lead for Neuropsychiatry ServiceWe are seeking a highly skilled and experienced Clinical Lead to join our team at the Welsh Neuropsychiatry Service, University Hospital Llandough. As a Clinical Lead, you will be responsible for leading a team of therapists and ensuring the delivery of high-quality patient care.About the RoleThe Clinical...
-
Delivery Associate
1 month ago
Cardiff, Cardiff, United Kingdom Yodel Full timeService Delivery PartnerWe are seeking a reliable and efficient Service Delivery Partner to join our team at Yodel. As a key partner in our delivery network, you will play a crucial role in ensuring our parcels reach their destinations on time.Key Responsibilities:Partner with us to deliver parcels across the countryUtilize your knowledge of local delivery...
-
Delivery Associate
1 month ago
Cardiff, Cardiff, United Kingdom Yodel Full timeService Delivery PartnerWe are seeking a reliable and efficient Service Delivery Partner to join our team at Yodel. As a key partner in our delivery network, you will play a crucial role in ensuring our parcels reach their destinations on time.Key Responsibilities:Partner with us to deliver parcels across the countryUtilize your knowledge of local delivery...
-
Service Delivery Expert
2 weeks ago
Cardiff, Cardiff, United Kingdom Rise Technical Recruitment Limited Full timeService Administrator RoleRise Technical Recruitment Limited is seeking a skilled Service Administrator to join their team.Key Benefits:£23,000 - £25,000 + Premium Overtime + 30 Days holiday + Days Based Role + Life Insurance + Training + Employee Discount + Discounted Gym Membership + Cycle To Work SchemeAbout the Role:As a Service Administrator, you will...
-
Clinical Lead for Neuropsychiatry Service
2 months ago
Cardiff, Cardiff, United Kingdom Cardiff & Vale University Health Board Full timeAbout the RoleWe are seeking a highly skilled and experienced Clinical Lead to join our team at the Welsh Neuropsychiatry Service, University Hospital Llandough. As a key member of our multidisciplinary team, you will be responsible for leading and managing the therapy services, ensuring the delivery of high-quality care to our patients.Key...
-
Clinical Lead for Neuropsychiatry Service
2 months ago
Cardiff, Cardiff, United Kingdom Cardiff & Vale University Health Board Full timeAbout the RoleWe are seeking a highly skilled and experienced Clinical Lead to join our team at the Welsh Neuropsychiatry Service, University Hospital Llandough. As a key member of our multidisciplinary team, you will be responsible for leading and managing the therapy services, ensuring the delivery of high-quality care to our patients.Key...
-
Customer Service Lead
3 weeks ago
Cardiff, Cardiff, United Kingdom Co-op Digital Full timeAbout the RoleWe're looking for a skilled Customer Service Lead to join our team at Co-op Digital. As a key member of our store team, you'll be responsible for delivering exceptional customer service and leading by example.Key ResponsibilitiesProvide friendly and welcoming service to customers, ensuring their needs are met and exceeded.Lead and develop the...
-
IT Service Delivery Specialist
2 weeks ago
Cardiff, Cardiff, United Kingdom Legal & General Full timeJob DescriptionWe're seeking an IT Service Analyst to support the maintenance, improvement, and availability of IT services at Legal & General. This role will ensure ITL aligned processes are implemented by teams and suppliers, using metrics and problem analysis to identify, drive, and measure improvement.Key ResponsibilitiesCollaborate with business teams,...
IT Service Delivery Lead
1 month ago
We are seeking an experienced IT Service Delivery Lead to join our team on a temporary secondment until June 2027. As a key member of our IT service management team, you will be responsible for leading a dedicated team to deliver 24x7 IT services using the ITIL framework.
Key Responsibilities:
- Lead a team of 32 employees to deliver high-quality IT services.
- Manage relationships with IT vendors and strategic partners to ensure seamless service delivery.
- Contribute to defining and implementing our service strategy, aligning it with business objectives.
- Drive continuous improvement, focusing on system performance and customer satisfaction.
- Support our cloud-first strategy by embedding robust IT services.
- Oversee service communications and manage senior stakeholders effectively.
About You:
- You have extensive experience in a senior IT Service Management role, especially in a 24x7 environment.
- Strong leadership skills with a track record of managing and developing large teams.
- Excellent communication and organisational skills, with the ability to influence stakeholders at all levels.
- Experience in financial management, IT contracts, and procurement processes.
- A strong customer service orientation and a commitment to service excellence.
What We Offer:
We offer a competitive salary of £55-65k, great benefits, 11% pension, annual uplift, cost of living increase, bonus, and standby payments. If you are passionate about delivering top-notch IT services and have a strong background in IT Service Management, this role could be perfect for you.
