Optical Express Support Professional
3 weeks ago
About Us:
At Optical Express, we prioritize exceptional patient care, outstanding clinical outcomes, and continued investment in our people and technology.
We have been trusted by millions of patients for over 30 years, undertaking more laser procedures than any other provider in Europe. Our Surgeons consistently strive for excellence, supporting each other and maintaining a culture of care, trust, and integrity.
Our commitment extends to local communities through charitable and environmental projects, focusing on what's right for our patients, colleagues, communities, and planet.
This role involves travelling to cover other clinics, requiring weekend working. You will be part of a larger clinical team, enjoying less pressure and more time to focus on patients.
Your Key Responsibilities:
- Following training and assessments, you'll undertake designated roles within the surgery team across two specialities: LVC and IOL theatres.
- Conduct pre-operative tests, provide information to patients, and assist during consent appointments.
- Discharge patients, update records, and make follow-up appointments.
- Prepare and calibrate lasers, understand data, and operate equipment safely.
- Coordinate patient flow, manage queries, and ensure minimal waiting times.
- Assist surgeons during treatments, take notes, and instill eye drops.
- Participate in end-of-treatment day activities, update files, compile reports, and maintain cleanliness.
- Report incidents, contribute to patient safety, and participate in quality and risk management.
What We Offer:
- A competitive salary of £24,000 per year.
- A modern working environment with state-of-the-art facilities.
- A full-time position with no night shifts.
- Opportunities for ongoing training and development.
- A generous pension scheme.
- Free Laser Eye Surgery and Intraocular Lens Surgery.
- Free eye tests and discounted prescription eyewear.
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