Optical Express Ambassador Role
4 weeks ago
**Job Title: Patient Advisor**
We are looking for a skilled and caring individual to join our team as a Patient Advisor. As a key member of our clinical team, you will be responsible for ensuring that our patients receive the highest level of care and support throughout their journey with us.
**Key Responsibilities**
Your main responsibilities will include:
- Providing exceptional customer service to our patients
- Assisting with patient consultations and practice visits
- Undertaking diagnostic scans using state-of-the-art equipment as part of a comprehensive health check
- Supporting patients in completing health and lifestyle questionnaires
- Introducing patients to our optometrists and scheduling treatment dates for vision correction surgery
- Providing advice on traditional vision correction solutions, such as glasses and contact lenses
- Discussing finance options with patients
- Maintaining accurate patient records
**Why Choose Us?**
At Optical Express, we offer a supportive and dynamic work environment, with opportunities for career growth and development. Our team is passionate about delivering exceptional patient care and experiences, and we are committed to helping our employees achieve their full potential.
**Salary and Benefits**
We offer a competitive salary of £25,000+ bonuses, plus a range of benefits including:
- An industry-leading salary package with excellent bonus potential
- State-of-the-art, modern working environments
- 29 days annual leave
- Free laser eye surgery and intraocular lens surgery
- Free eye tests
- Discounted prescription eyewear and sunglasses
- A generous friends and family discount scheme
- Ongoing training and development opportunities
- A pension scheme
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