Accommodation Team Leader

3 days ago


Aylesbury, Buckinghamshire, United Kingdom Card Factory Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Team Leader at Card Factory. As a Team Leader, you will play a key role in driving the success of our stores by supporting the Store Manager in achieving commercial growth and developing a team culture that prioritizes customer experience.

Key Responsibilities:

  1. Customer Service: Provide exceptional customer service, ensuring that customers have a positive experience in our stores.
  2. Team Leadership: Lead and motivate a team of store staff, providing guidance and support to ensure they are equipped to deliver excellent customer service.
  3. Store Operations: Assist the Store Manager in managing store operations, including reviewing performance data and implementing improvements to drive commercial growth.
  4. Commercial Acumen: Demonstrate a strong understanding of commercial principles and apply this knowledge to drive sales growth and improve store performance.
  5. Communication: Develop and maintain effective communication with store staff, Store Manager, and other stakeholders to ensure seamless store operations.

Requirements:

  1. Customer Focus: Demonstrate a passion for delivering exceptional customer service and a commitment to putting the customer at the heart of everything we do.
  2. Leadership Skills: Possess good leadership skills, with the ability to motivate and inspire a team.
  3. Commercial Awareness: Have a strong understanding of commercial principles and the ability to apply this knowledge to drive sales growth.
  4. Communication Skills: Develop and maintain effective communication with store staff, Store Manager, and other stakeholders.

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for career development and growth within the company.



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