Accommodation Team Leader
3 days ago
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Team Leader at Card Factory. As a Team Leader, you will play a key role in driving the success of our stores by supporting the Store Manager in achieving commercial growth and developing a team culture that prioritizes customer experience.
Key Responsibilities:
- Customer Service: Provide exceptional customer service, ensuring that customers have a positive experience in our stores.
- Team Leadership: Lead and motivate a team of store staff, providing guidance and support to ensure they are equipped to deliver excellent customer service.
- Store Operations: Assist the Store Manager in managing store operations, including reviewing performance data and implementing improvements to drive commercial growth.
- Commercial Acumen: Demonstrate a strong understanding of commercial principles and apply this knowledge to drive sales growth and improve store performance.
- Communication: Develop and maintain effective communication with store staff, Store Manager, and other stakeholders to ensure seamless store operations.
Requirements:
- Customer Focus: Demonstrate a passion for delivering exceptional customer service and a commitment to putting the customer at the heart of everything we do.
- Leadership Skills: Possess good leadership skills, with the ability to motivate and inspire a team.
- Commercial Awareness: Have a strong understanding of commercial principles and the ability to apply this knowledge to drive sales growth.
- Communication Skills: Develop and maintain effective communication with store staff, Store Manager, and other stakeholders.
What We Offer:
We offer a competitive salary and benefits package, as well as opportunities for career development and growth within the company.
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