Telford Customer Support Specialist

4 weeks ago


Nottingham, Nottingham, United Kingdom Prince Personnel Limited Full time
About the Role

We are recruiting for a Customer Service Advisor to join our busy Customer Service team in Telford. The successful candidate will be responsible for managing customer interactions, resolving queries and providing excellent customer service.

Main Responsibilities:

  1. Manage customer complaints and issues in a professional and courteous manner
  2. Process orders accurately and efficiently
  3. Maintain accurate records of customer interactions

Requirements:

  • Excellent communication and problem-solving skills
  • Ability to work well under pressure
  • Experience of working in a customer-facing role

Benefits:

  • Competitive salary up to £25,000 per annum
  • Up to 25 days holiday + Bank holidays
  • Monday to Friday 8:30am - 5pm working hours


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