Senior Service Advisor

6 days ago


Salph End, United Kingdom ACS Automotive Recruitment Consultancy Full time

Job Summary:

A leading motor trade main dealer group in the Bedford area is seeking a highly skilled Senior Service Advisor to join their busy team. As a Senior Service Advisor, you will be responsible for providing exceptional customer service, technical expertise, and sales skills to drive business growth.

Key Responsibilities:

  • Provide technical guidance and support to customers and colleagues
  • Deliver exceptional customer service, ensuring a positive experience for all customers
  • Book vehicles into the service department for work to be carried out
  • Keep customers informed of the progress of their vehicle
  • Cross-sell customer repairs and parts to increase revenue
  • Finalize invoices on completion of required work

Requirements:

  • Proven experience working in the motor trade as a Senior Service Advisor or an experienced Service Advisor looking for a step-up
  • Technical skills and experience are essential
  • Well-presented and excellent interpersonal and organizational skills
  • Ability to build rapport and create lasting relationships with customers
  • Excellent communication skills

About Us:

ACS Automotive Recruitment Consultancy is a leading recruitment agency specializing in the motor trade industry. We are committed to providing exceptional service to our clients and candidates, and we are excited to offer this opportunity to a highly skilled and motivated individual.



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