Experienced Service Consultant
2 weeks ago
Salary: Basic £29k - £31k DOE, OTE £40k+ uncapped
Type: Permanent/Full Time
Our client, a prominent player in the automotive sector, is seeking a Senior Service Advisor to enhance their dynamic team.
Key Responsibilities:
- Providing expert advice on technical inquiries or challenges.
- Engaging with all clients in a professional, timely, and courteous manner, ensuring a positive first impression of the service department.
- Scheduling vehicles for necessary service and repairs.
- Updating customers on the status of their vehicles.
- Promoting additional services and parts to customers.
- Finalizing invoices upon completion of services rendered.
Qualifications & Skills:
- Demonstrated experience in the automotive industry as a Senior Service Advisor or a seasoned Service Advisor ready for advancement.
- Essential technical skills and experience.
- Well-groomed with outstanding interpersonal and organizational abilities.
- Capability to establish rapport and foster enduring relationships with clients, leading to customer loyalty and referrals.
- Exceptional communication skills.
For more information regarding this role and other opportunities in the automotive sector, please submit your CV to ACS Automotive Recruitment Consultancy.
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