Service Advisor

5 months ago


West End, United Kingdom West End Garage KIA Dealership Full time

**Senior Service Advisor**

If you believe that you have that “emotional spark” that comes with an enthusiastic and motivated character and you can add an empathetic, attentive, and friendly personality to our team, then please read on and apply..

We have an exciting opportunity for a Senior Service Advisor to join our team in a challenging and diverse role.

You will be a strong communicator and be able to influence where needed. The role of a Senior Service Advisor is a busy one, with no two days the same but also rewarding.

This is a fantastic opportunity to work within a friendly and hardworking team, in a fast-paced organisation.

**Responsibilities**:

- First point of contact for customers requiring servicing or repair to their vehicles.
- Manage the flow of information between the workshop controller and the customer.
- To handle customer enquiries and queries promptly and efficiently.
- Qualify service needs and establish understanding and an agreement with the customer of the work to be carried out.
- Accurately maintain the service department loading system in line with workshop capacity.
- Explain the work carried out on vehicle ensuring customers full understanding and authorisation.
- Provide guidance and support to service advisor and technicians.
- Act as a liaison between customers and the service team to ensure clear communication and customer satisfaction.
- Monitor and improve service processes to enhance efficiency and customer experience.
- Oversea Collection and delivery drivers and their customers from booking to completion. Planning logistics to maximise productivity and to increase availability. Delivering outstanding customer service and maximizing utilisation of drivers and workshop.
- Collaborate with other departments to optimize overall dealership performance.

**Skills Required**:

- Excellent organisational skills, and work well under pressure
- Knowledge of the motor trade is essential.
- Excellent customer service skills
- Good team player

**Benefits**
- Competitive salary and generous bonus scheme.
- 28 days holiday (including Bank Holidays).
- Training and potential career progression
- Introduction to company car scheme upon successful probation period

**Basic Salary**: £30,000.00, OTE: £38,000.00 (uncapped bonus scheme).

**Job Types**: Full-time, Permanent

**Salary**: £26,000.00-£38,000.00 per year

**Benefits**:

- Company car
- Company pension
- Employee discount
- Free parking

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Quarterly bonus

**Experience**:

- service advisor: 1 year (preferred)

Licence/Certification:

- full uk Driving Licence (required)

Ability to Commute:

- West End, GU24 9LS (required)

Ability to Relocate:

- West End, GU24 9LS: Relocate before starting work (required)

Work Location: In person


  • Service Advisor

    5 months ago


    West End, United Kingdom Integrity Automotive Ltd Full time

    We are Suffolk's No.1 dealership for performance and prestige vehicles. Due to the expansion of our busy service department, we are looking for a Service Advisor to join our team and provide excellent customer service to our clients. **Responsibilities**: - Friendly first point of contact, receiving and booking in customers vehicles - Understanding...

  • Service Advisor

    1 hour ago


    Salph End, United Kingdom CV-Library Full time

    Service Advisor Position: Service Advisor Location: Bedford Basic Salary: Circa £30,000 + Bonus (Depending on experience) OTE: £35,000+ Working Hours: Monday to Friday 8:00am - 6:00pm, Saturdays on a rota Manufacturer training and development opportunitiesWe are currently advertising on behalf of an Automotive main dealership who are currently...

  • Service Advisor

    2 months ago


    Holt End, United Kingdom CV-Library Full time

    Service Advisor Basic Salary : Up to £27,000 OTE: Up to £32,000 Location: Redditch   Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst...

  • Service Advisor

    2 months ago


    Tollbar End, United Kingdom CV-Library Full time

    Service Advisor Basic Salary - £26,000 OTE- £31,00 Plus Working Hours -Monday to Friday (1-2 Saturdays) Location - Coventry   Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure...

  • Service Advisor

    3 weeks ago


    Mile End, United Kingdom CV-Library Full time

    Service Advisor Basic Salary: Up to £30,000 dependent on experience Hours: Monday to Friday 8am-5pm no weekends. Location: Colchester   Benefits: ·Training and mentorship ·A supportive and friendly working environment ·Continuous 'on-the-job' training if needed ·The opportunity to grow with the business...

  • Service Advisor

    7 hours ago


    Mile End, United Kingdom Auto Skills UK Full time

    Service Advisor Basic Salary: Up to £30,000 dependent on experience Hours: Monday to Friday 8am-5pm no weekends. Location: Colchester   Benefits: ·Training and mentorship ·A supportive and friendly working environment ·Continuous 'on-the-job' training if needed ·The opportunity to grow with the business and into the role ·24/7 access to online GP,...

  • Service Advisor

    5 months ago


    Hedge End, United Kingdom Performance Resourcing Full time

    **Service Advisor** Southampton, Hampshire Up to £30,000 basic salary - £40,000 OTE/annum. We are looking for a **Service Advisor **for a **Premium** **Franchise Car Dealership** in the **Southampton **area. **A Customer Service Star** who has the ability to work to deadlines and handle sensitive and confidential information. You’ll have excellent...

  • Client Advisor

    2 months ago


    West End, United Kingdom CV-Library Full time

    CLIENT ADVISOR | LONDON | UP TO £36,000 + Bonus We are keen to speak with individuals with a true passion for luxury retail and previous experience working in this sector to join our client as a full time Client Advisor in one of thier Central London boutiques. As a luxury Client Advisor you will be delivering exceptional customer service, alongside...

  • Service Advisor

    2 months ago


    Hedge End, United Kingdom CV-Library Full time

    Service Advisor - Main Dealer, Hedge End We are looking for an experienced Service Advisor to join a prestigious Main Dealer in Hedge End. If you are dedicated to delivering exceptional customer service and have a background in the automotive sector, this could be the perfect role for you. Key Information: 40 hours per week, Monday to Friday 1 in 8...

  • Financial Advisor

    1 week ago


    West End, United Kingdom CV-Library Full time

    In this home based Financial Advisor job, you will be provided with a steady flow of leads from clients seeking financial planning across a range of advice needs This directly authorised firm is looking for a Financial Advisor to join their team on a self-employed basis with tiered splits for company provided leads and your own self-generated business....

  • Service Advisor

    5 months ago


    Hedge End, United Kingdom Job to Career Full time

    We are proud to be working with one of the south's most well respected motor groups. Our client is currently on the lookout for a Service Advisor to join their Hedge End site. The ideal person will be an experienced automotive professional with strong main dealer experience. As well as a competitive salary, this role comes with excellent progression...


  • West Bridgford, Nottinghamshire, United Kingdom Service Care Solutions Full time

    About the Role:We are seeking a compassionate and organised individual to join our Adult Social Care and Public Health team as a Service Advisor. As the first point of contact for individuals seeking advice and assistance, you will provide high-quality, courteous advice and referrals to the public, service users, and other agencies.Key...

  • Parts Advisor

    6 months ago


    West End, United Kingdom Marshall Motor Group Full time

    **Role: Parts Advisor** **Location: Mercedes Benz Of Southampton** **Hours: full time 46.25 hours per week, with weekends on a rota basis.** **Benefits: 25 days annual leave plus bank holidays, life assurance and pension scheme** **Who we are** Marshall Motor Group is one of the UK’s largest car dealer groups representing 23 of the world’s most...

  • Service Advisor

    2 weeks ago


    Salph End, United Kingdom CV-Library Full time

    Service Advisor – BMW-MINI Bedford Good, honest, rewarding work. It's how we're built In the heart of our aftersales department our Service Advisors are committed to delivering outstanding and trusted experiences for our customers. As a Service Advisor you are the main point of contact for all customer communication while the vehicle is...

  • Service Advisor

    7 hours ago


    Salph End, United Kingdom Group 1 Automotive Full time

    Service Advisor – BMW-MINI BedfordGood, honest, rewarding work. It's how we're builtIn the heart of our aftersales department our Service Advisors are committed to delivering outstanding and trusted experiences for our customers. As a Service Advisor you are the main point of contact for all customer communication while the vehicle is undergoing...


  • West End, United Kingdom CV-Library Full time

    Senior Client Advisor | Mens RTW | Bond Street Up to 40,000 + Bonus Our client is a world renowned luxury brand now recruiting in their Bond Street Flagship for a Menswear ready-to-wear specialist. As a Senior Client Advisor you will be delivering exceptional customer service in the Menswear department, alongside building relationships with existing...

  • Service Advisor

    1 month ago


    West Drayton, United Kingdom CV-Library Full time

    SERVICE ADVISOR OTE: £35,000pa   Service Advisor job details Basic Salary: £30,000pa Working Hours: Monday - Friday 08:00-18:00 Location: West Drayton   An experienced Service Advisor with commercial experience is required for full time permanent vacancy. Skills and Qualifications of a Service Advisor  ·Excellent...

  • Service Advisor

    1 month ago


    West Drayton, United Kingdom Auto Skills UK Full time

    SERVICE ADVISOR OTE: £35,000pa   Service Advisor job details Basic Salary: £30,000pa Working Hours: Monday - Friday 08:00-18:00 Location: West Drayton   An experienced Service Advisor with commercial experience is required for full time permanent vacancy.Skills and Qualifications of a Service Advisor  ·Excellent communication skills ·Second to none...

  • Service Advisor

    4 weeks ago


    Hedge End, Hampshire, United Kingdom Pembrook Resourcing Full time

    Pembrook Resourcing is seeking a skilled Service Advisor to join their team in the aftersales department at their dealership. The ideal candidate will have previous experience in a service role, a passion for delivering high-standard customer service, and excellent communication skills.Key Responsibilities:Establish rapport with customers and provide...


  • West End, United Kingdom CV-Library Full time

    Our client is seeking a G60 / AF3 qualified Financial Advisor to join their team who will benefit from a steady flow of leads for clients requiring holistic financial planning and/or DB pension advice. This directly authorised firm is looking for a pension specialist, Financial Advisor to join their team on a self-employed basis with tiered splits for...