Academy Operations Manager

2 weeks ago


Edinburgh, Edinburgh, United Kingdom The People Pod Full time
Job Description

Job Title: Academy Assistant Manager

Company: The People Pod

Job Type: Full-time

Industry: Retail, Leisure, Hospitality

Job Summary:

We are seeking a highly motivated and experienced Academy Assistant Manager to join our team at The People Pod. As an Academy Assistant Manager, you will play a key role in supporting the management team in delivering exceptional customer service and driving business growth.

Key Responsibilities:

  • Assist in the management of daily operations, including staff supervision, customer service, and sales performance.
  • Contribute to the development and implementation of business strategies to drive growth and improve customer satisfaction.
  • Collaborate with the management team to achieve sales targets, improve operational efficiency, and enhance the overall customer experience.
  • Provide coaching and guidance to staff members to ensure they have the skills and knowledge needed to excel in their roles.
  • Monitor and analyze sales data, customer feedback, and market trends to identify opportunities for improvement.

Requirements:

  • Proven experience as an Assistant Manager in a retail, leisure, or hospitality environment.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Excellent customer service skills, with a focus on delivering exceptional experiences.
  • Ability to analyze data, identify trends, and make informed decisions.
  • Strong problem-solving skills, with the ability to think critically and creatively.

What We Offer:

  • A competitive salary of £28,000 - £30,000 per annum, plus a 10% bonus.
  • A comprehensive benefits package, including health insurance, pension scheme, and paid time off.
  • Opportunities for career advancement and professional development.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.

How to Apply:

If you are a motivated and experienced Assistant Manager looking for a new challenge, please submit your CV and a cover letter outlining your qualifications and experience.



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