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Facilities Operations Manager

2 months ago

Edinburgh, Edinburgh, United Kingdom Motability Operations Full time
About the Role

Motability Operations is seeking a skilled Workplace Manager to join our team in a full-time, permanent capacity. As a key member of our Workplace's department, you will play a vital role in ensuring the smooth operation of our 34,000 SqFt office.

Key Responsibilities
  • Ensure the effective management of all physical assets and infrastructure within the office.
  • Develop and implement established systems and processes to deliver a world-class service.
  • Lead a highly effective Workplace team to support our customers.
  • Manage technical services and premises management, covering both hard and soft services.
  • Conduct performance management reviews, provide training, and foster professional development for your team.
  • Ensure compliance with health and safety regulations, with a Level 3 qualification in health and safety (NEBOSH GC or equivalent).
  • Manage project delivery from inception to completion.
  • Collaborate closely with suppliers, monitoring service standards through agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
Requirements
  • Technical knowledge and experience of commercial real estate, facilities management, and health & safety.
  • Strong focus on sustainability and forward maintenance planning.
  • Pragmatic approach to reactive maintenance and small project works.
  • Extensive experience in technical services and premises management.
  • Level 3 qualification in health and safety (NEBOSH GC or equivalent).
  • Experienced people manager proficient in conducting performance management reviews.
  • Project management experience from inception to completion.
  • Experience in supply chain management.
What We Offer
  • Competitive salary, with a yearly discretionary bonus, based on your performance.
  • 28 days' holiday, with the option to buy and sell days.
  • 15% non-contributory pension (9% during probation).
  • Private Medical Insurance cover available for all employees.
  • Free health screenings for over 50s.
  • Life assurance at four times your basic salary.
  • Free access to healthcare apps like Peppy, Unmind, and Aviva Digital GP.
  • Mental Health Allies and an Employee Assistance Programme.
  • Competitive family leave policies.
  • Employee Network Groups.
  • First-rate disability access in all our offices.
  • One volunteering day each year.
  • Access to volunteering platform Neighbourly.
  • Car Benefit Scheme for electric and hybrid cars.
  • Cycle to Work Scheme.
  • Employee Discount Scheme.
  • Charitable giving.
  • Critical illness insurance.
  • Dental insurance.
  • Health and cancer screenings for you and your partner.
  • Discounted gym memberships and season ticket loans.
  • Free fresh fruit and snacks in the office.