Administrative Support Officer

4 weeks ago


Grimsby, North East Lincolnshire, United Kingdom Northern Lincolnshire and Goole NHS Foundation Trust Full time

About the Role

The Administration Assistant will provide administrative support to the Physiological Measurements team, working in both the reception and booking office. This role requires excellent customer service skills, knowledge of Trust waiting times, and diary management.

Main Responsibilities

Provide administrative support to the Physiological Measurements team, including reception and booking duties.

Manage diary and waiting times, ensuring efficient use of resources.

Develop and maintain effective relationships with colleagues, patients, and external partners.

About Us

Northern Lincolnshire and Goole NHS Foundation Trust is a leading healthcare provider, serving over one million patients annually. We are committed to delivering world-class services, promoting diversity, and supporting our staff's well-being.

Person Specification

Essential

  • RSA II typing and writing skills or equivalent
  • Good level of education/GCSE or equivalent

Desirable

  • NVQ Level 2 in Business Administration/Customer Care or acquired equivalent experience

Occupational Experience

Essential

  • Previous experience of working in a customer services environment

Desirable

  • Experience of working within a team
  • Experience of working with the general public
  • Time Management Skills or experience of working with a busy/demanding environment
  • Typing Skills
  • Experience of healthcare administrative systems and processes

Flexible Working

We offer flexible working arrangements to support work-life balance and improve the quality of working life. We encourage open conversations about working patterns to suit individual needs.

Equality and Diversity

We are committed to creating a fair and supportive working environment, promoting diversity, and valuing contributions from all staff. We welcome applications from individuals with diverse backgrounds and experiences.



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