HR Systems Administrator

3 weeks ago

London, Greater London, United Kingdom Mintel Full time

Job Summary

Mintel is seeking an experienced HR Systems Administrator to join our global human resource team. As the subject matter expert on all HR systems, you will be responsible for supporting our end-to-end HRIS business processes, with a focus on reporting and application support activities.

Key Responsibilities

  • Collaborate with functional and technical staff to coordinate application of upgrades or fixes
  • Provide 1st level support for employees and managers for system functionality enquiries
  • Work with users of HRIS systems to resolve system and interface queries
  • Administer assigned functions, such as recruitment, classification review, compensation, employment, leave and benefits administration
  • Assist in the review, testing and implementation of HRMS upgrades or patches
  • Maintenance: To assist with all maintenance tasks and processes in relation to the various Ultipro and Greenhouse modules and ensure they are running at optimum performance levels
  • New modules: To support with new modules are built, tested and implemented, within scoped parameters and in line with Mintel's security profiles and GDPR legislation
  • Upgrades: In consultation with the relevant departments and HR team, schedule and test all related upgrades and arrange periodic database to the test maintenance and development sites
  • Troubleshooting: Act as the first point of contact for any queries in relation to the Ultipro and Greenhouse system, to log necessary calls with the system provider, and keep users up to date on queries raised

Requirements

  • Relevant experience of system(s) maintenance and administration.
  • Building and modifying workflows within the system(s), including testing and implementing changes
  • Extracting and creating reports from the system(s), for the purpose of statutory and management reporting
  • Acting as the first point of contact for user queries and raising issues with the system providers for action and for, training employees and other relevant stakeholders on the system(s)
  • Degree level education or equivalent experience
  • Strong problem solving skills to solve any issues within the system
  • Ability to support/assist improvement of modules within the HRIS system
  • Ability to understand and communicate complex functional and technical solutions to end users
  • Excellent engagement and communication skills with all levels of the organisation

About Mintel

  • Culture that supports true collaboration whilst embracing remote working.
  • Flexi-Time working hours (start working between 7:00am and 11:00am).
  • Hybrid working
  • Approach to personal development where we encourage individuals to grow and share what they've learned.
  • Social events, both within the department and across the company
  • Home Office allowance, as the working model will be a blend of home and office working
  • Generous holiday allowance with the opportunity to buy back additional holiday.
  • A day off to celebrate your birthday
  • Giving back is part of our culture with this in mind Mintel gives each employee 2 days per year to give to a worthwhile cause.

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