Quality Assurance Manager

1 day ago


Chesterfield, Derbyshire, United Kingdom Chesterfield Royal Hospital NHS Foundation Trust Full time
About the Role: The Quality Assurance Manager will play a pivotal role in ensuring the delivery of high-quality services across the Family Care Division at Chesterfield Royal Hospital NHS Foundation Trust. Reporting to the Divisional Head of Quality Governance and Risk Management, you will be responsible for co-ordinating and maintaining quality governance and risk management processes in line with the Trust's overarching framework.

Your key responsibilities will include investigating complaints and clinical incidents, monitoring quality assurance databases, undertaking spot checks of clinical practice, and ensuring all incidents are reported and escalated according to Trust policy. You will also provide education and training to staff, facilitate learning opportunities, and ensure robust processes for reviewing and developing policies, guidelines, and patient information.

A collaborative and influential leader, you will demonstrate effective leadership skills, deputize for the Divisional Head of Quality Governance and Risk Management, and participate in audit and NICE activities. You will work closely with the Clinical Effectiveness Team and Care Unit leaders to develop and maintain audit plans and ensure timely review of risks and recommendations.

We are seeking an experienced professional with a strong background in quality assurance, risk management, and policy development. With excellent communication and interpersonal skills, you will build strong relationships with stakeholders across the organization. A Registered Nurse or equivalent healthcare professional with a Level 3 qualification, you will possess a strong track record of delivering high-quality care and services. We offer a competitive salary of £50,000-£60,000 per annum, depending on experience, as well as a comprehensive benefits package including pension, health insurance, and annual leave.

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