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Bank Ward Support Coordinator

2 months ago

Macclesfield, Cheshire East, United Kingdom Spire Healthcare Full time

As a Bank Ward Support Coordinator, you will play a vital role in ensuring the efficient operation of the ward at Spire Regency Hospital in Macclesfield. This is a bank/occasional position that covers annual leave and sickness.

About You
  • You will possess excellent communication and interpersonal skills, with a customer service-focused approach.
  • A confident and positive attitude is essential for this role.

Your Key Responsibilities:

  • You will greet and receive patients, visitors, and staff in a polite and professional manner.
  • Answering the telephone and relaying accurate messages is also a key part of your responsibilities.
  • Maintaining effective communications between patients, relatives, and the team within the department is crucial.
  • Liaising with the multidisciplinary team to ensure effective communications are maintained is also a key responsibility.
  • Reporting complaints or concerns to the Nurse in charge/shift leader is an important aspect of your role.
  • Ensuring patient notes are up to date and accurately filed is also a key responsibility.
  • Liaising with relevant departments and patients to ensure accurate data in the system is crucial.
  • Booking outpatients' appointments and arranging transport is also a key part of your responsibilities.
  • Ensuring discharge notes are completed and sent to GP's within 24 hours of discharge is an important aspect of your role.

What We Offer:

  • A competitive salary of approximately £25,000 per annum, paid weekly.
  • Flexible working arrangements.
  • Free onsite car park.
  • Access to Spire Healthcare pension.
  • Free uniform and DBS.
  • Induction and training updates.
  • Opportunities for further training and progression.