SAP Applications Support Specialist
3 weeks ago
Line Up Aviation is seeking a skilled SAP Applications Support Specialist to join their team in Hayes, West London. The ideal candidate will have experience in S4H with Applications Support for SAP ERP systems and a strong understanding of IT concepts.
The successful applicant will be responsible for providing first-line support for the ERP software system (SAP, S4H), working alongside internal teams. They will also assist with user training and problem-solving related to SAP System (SD/MM/FI/CO/MRO). Additionally, they will act as a liaison and key trainer between multiple departments and group IT teams.
This is a permanent role offering a competitive salary package, including a discretionary bonus scheme and discounted flight benefits. The ideal candidate will have a calm and mature personality, with the ability to work both on their own initiative and in a team environment, often under pressure and to strict guidelines.
Key Responsibilities:
- First-line support for the ERP software system (SAP, S4H)
- User training and problem-solving related to SAP System (SD/MM/FI/CO/MRO)
- Liaison and key trainer between multiple departments and group IT teams
- Representing and supporting local users in the clear definition and documentation of their business requirements
- Creating testing scenarios, recording of test results and related data for all SAP projects/changes coordinated with global teams
- Working as a member of IT projects regarding the ERP software system, providing first-hand documentation
- Carrying out and coordinating testing for SAP changes/functional & UAT testing
- Creating documents for end-user training and support training on new or changed SAP functionalities
- Maintaining and modifying existing SAP workflows with the developers in-house
- Learning and being able to research new technologies to suit needs and requirements
Requirements:
- Graduate/Bachelor in IT or relevant experience in S4H with Applications Support for SAP ERP systems
- Knowledge in an ERP System is a distinct advantage, particularly in modules such as SD, MM, FI, CO
- Business Warehouse and Power BI, SQL, Excel, SharePoint, Power BI
- Data workflow, workshop champion in Training others
- Experience in end-user support, providing full-classroom training
- Strong customer and service orientation
- Ability to liaise with all levels of staff and communicate complex information in a simple manner
- Can work well on own initiative, and within a team environment
- Capacity for intercultural competence
- Right to work within the UK without any restrictions
Salary: £40,000 - £60,000 per annum
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