ERP System Support and Training Professional
4 days ago
Key Responsibilities
- First-line support for the ERP software system (SAP, S4H)
- User training and problem-solving related to SAP System (SD/MM/FI/CO/MRO)
- Liaison and key trainer between multiple departments/group IT teams
- Represent and support local users in defining and documenting business requirements
- Create testing scenarios, record test results, and related data for all SAP projects/coordinated with global teams
- Work as a member of IT projects regarding the ERP software system, providing first-hand documentation
- Carry out and coordinate testing for SAP changes/functional & UAT testing
- Create documents for end-user training and support training on new or changed SAP functionalities
- Maintain and modify existing SAP workflows with developers in-house
Requirements
- Graduate/Bachelor in IT or relevant experience in S4H with Applications Support for SAP ERP systems
- Knowledge in an ERP System is a distinct advantage, particularly in modules such as SD, MM, FI, CO (but not a requirement as full training will be provided)
- Business Warehouse and Power BI, SQL, Excel, SharePoint, Power BI
- Data workflow, workshop champion in training others
- Experience in end-user support, providing full-classroom training
- Strong customer and service orientation - responsible for the new starter process and training
- Ability to liaise with all levels of staff and communicate complex information simply
- Can work well on own initiative and within a team environment
- Capacity for intercultural competence, working with others globally
- Experience in working in change control environment and driving change across SAP platforms
- Calm and mature personality, working under pressure and to strict guidelines
- Right to work within the UK without restrictions
Benefits
- Competitive salary package: £45,000 per annum
- Discretionary bonus scheme
- Discounted flight benefits
- Reduced gym membership, retail, and hotel discounts
- Seasonal company events
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