Training Hub Workforce Coordinator

6 months ago

Hillingdon, United Kingdom The Confederation, Hillingdon CIC Full time

**About Us**:
The Confederation, Hillingdon CIC works with general practice and other healthcare providers in Hillingdon to deliver high quality clinical services to patients. Our aim is to improve care for patients by working collaboratively across primary care and our partners as part of the Integrated Care Partnership. The Confederation team also work to develop and support individual GP practices, PCNs and Neighbourhoods and their changing needs. We are of the NHS but independent, innovative and transformational.

General capacity across primary care is being expanded rapidly. The Confederation is determined to develop as an attractive place to work that provides rewarding roles and opportunities to grow in order to attract and retain great staff that in turn provides the highest quality care.

**Our Values**:
**Job Summary**:
As Training Hub Workforce Coordinator, you will work closely with the Head of Workforce, Education and Training, Workforce Delivery Manager, other Confederation Managers, NWL Training Hubs and Primary Care, to support coordination of programmes that attract, support, develop and retain workforce in GP practices and PCNs.

You will support to develop and expand place-based placements for students, support the transition of all staff into roles in general practice, and aid the retention of those staff through supervision programmes, local masterclasses and CPD training.

The Training Hub has structured its work programme into four key workstreams:

- Training and Development
- Place Based Learning and Student Placements
- Quality Assurance (Learning Environments)
- Workforce Planning

**Primary Responsibilities**:

- Coordinate all Hillingdon Training Hub events (this includes HHCP Induction) from start to finish including the management/coordination of timings; logistics/venues; paperwork/admin; communications/advertising, liaising with speakers; attendance and DNA logs; feedback; Medtribe bookings; attendance on the day to ensure smooth running or being point of contact; etc.
- Coordinate student placements; place based placements, SPIN Fellowships, Work Experience/Interims and/or apprenticeships including identifying/supporting host practices; identifying supervisor/mentor; understanding any teaching/accommodation requirements; ensuring all necessary paperwork is understood and signed by all parties; effective and ongoing communication with all parties; ensuring tariff payments or bursarys are drawn down and invoiced for payment; keep accurate and up to date records; quarterly check ins and end of placement evaluations with all parties required; highlight complaints or concerns to Workforce Delivery Manager immediately
- Coordinate the sharing and advertising of information regarding any supervision opportunities inc. SSSA; keep up to date logs of completed training; and where appropriate when renewal is required
- Management and reviewing of the training hub pages on TeamNet, ensuring all content is correct and up to date
- First point of contact for workforce on any Medtribe issues and liaising with the developers/providers to implement new features to be advertised and rolled out
- Keep accurate records and review with the TH Delivery Manager all check in data and action logs aligned with any students/mentors or supervisors and ongoing development course/portfolio roles, to identify red flags, quality concerns and opportunities to take forward.
- Be aware of the local and national plans i.e., NHS Long Term Plan; NHS People Plan etc.
- Review all paperwork against Care Certificate Competencies and issuing Care Certificates when approved
- Coordinate the running of Hillingdon Gems and all peer to peer support groups/forums, led by the training hub;
- Keep accurate and detailed information required for KPIs and reporting of programme initiatives
- Support with confederation internal projects when required
- Creation and distribution of appealing and informative communications including the TH confederation news page, training tracker and any additional training hub communications ,
- Attend monthly training hub team meeting and any associated meetings required/deemed appropriate by the Head of Department at the Confederation or NWL Training Hub

**Personal/Professional Development**:

- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
- Attend any relevant training or updates required to support the role

**Quality**:

- The post-holder will strive to maintain quality within the role, and will:

- Alert other team members to issues of quality and risk
- Work to Confederation and NWL protocols
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effe

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