SAP Systems Support Specialist

3 days ago


Hillingdon, United Kingdom Line Up Aviation Full time

About the Role:

We are seeking a skilled SAP Systems Support Specialist to join our team at Line Up Aviation in West London. This is a permanent position that offers a competitive salary package, discretionary bonus scheme, and other benefits.

Main Responsibilities:

  • Provide first- and second-line support for our ERP software system (SAP, S4H).
  • Offer user training support and problem-solving related to SAP System (SD/MM/FI/CO/MRO).
  • Act as a liaison and key trainer between multiple departments and IT teams.
  • Represent and support local users in defining and documenting their business requirements.
  • Create testing scenarios, record test results, and related data for all SAP projects and changes.
  • Work on IT projects regarding the ERP software system, providing firsthand documentation.
  • Carry out and coordinate testing for SAP changes and functional UAT testing.
  • Develop documents for end-user training and support training on new or changed SAP functionalities.
  • Maintain and modify existing SAP workflows with in-house developers.
  • Learn and be able to research new technologies to suit needs and requirements.

Required Skills and Qualifications:

  • Graduate/Bachelor in IT or relevant experience in S4H with Applications Support for SAP ERP systems.
  • Knowledge of an ERP System, particularly in modules such as SD, MM, FI, CO, is a distinct advantage.
  • Business Warehouse and Power BI, SQL, Excel, SharePoint, and Power BI skills are desired.
  • Data workflow and workshop champion experience in training others is preferred.
  • Experience in end-user support and providing full-classroom training is necessary.
  • Strong customer service orientation is required.
  • Ability to liaise with all levels of staff and communicate complex information simply.
  • Calm and mature personality with the ability to work independently and within a team environment.
  • Capacity for intercultural competence and working with globally diverse teams.
  • Experience in working in change control environments and driving change across SAP platforms.

Salary and Benefits:

The estimated annual salary for this role is £45,000 - £60,000 based on industry standards and location. The company offers a competitive salary package, discretionary bonus scheme, discounted flight benefits, reduced gym membership, retail and hotel discounts, and seasonal company events.

Others:

Please note that due to the number of applications we receive, it's not always possible to contact unsuccessful applicants. If you meet the requirements and are interested in applying, please submit your application promptly.



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