Sales Account Manager

2 weeks ago


Cwmbran, Torfaen County Borough, United Kingdom Safran Seats Full time

About the Role

Safran Seats is seeking a highly skilled Sales Account Controller to join our team. As a Sales Account Controller, you will be responsible for facilitating sales order demand and providing customer support for installation support, supplier sales deliveries, and commitment letter requirements.

Key Responsibilities

  • Sales Order Processing and RMA processing
  • Ensuring MRP and other systematic actions are completed in a timely manner
  • Monitoring sales order progress and ensuring departmental objectives are being implemented
  • Maintaining accurate records of customer details, requests, quotations, and orders
  • Communicating professionally, effectively, and efficiently with customers
  • Compiling and providing progress reports to customers
  • Flexibility to respond to AOG requests
  • Working to achieve agreed departmental objectives and customer requirements
  • Undertaking any other duties that may arise from time to time

About Safran Seats

Safran Seats is a leading manufacturer of First and Business Class seating and technology. We pride ourselves on innovation, customization, quality, and industrial design. Our passenger experience is unique within aerospace, as we interface with both the world's biggest airlines and airframers alike.

Our Values

  • We believe in and promote diversity and inclusion as key values across our business
  • We develop our colleagues' skills and build opportunities so you can shape our future
  • We create a trustworthy work place to support you, as you dare to act and innovate
  • We encourage collaboration and mutual support for you and your colleagues

What We Offer

  • 25 days holiday + UK Bank Holidays
  • Benefits Programme, with a number of schemes such as cycle to work, technology savings, retail discounts, and access to private healthcare
  • Career Progressions opportunities such as company sponsorship and further training courses
  • Family friendly policies including maternity, paternity, adoptive parents, shared parental leave, parental leave, and flexible working
  • Equality & Diversity initiatives with internal groups for workplace engagement and involvement
  • STEM engagement with schools, colleges, and universities and Charitable activities for all

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