Hotel Service Team Member

1 week ago


Harrogate, North Yorkshire, United Kingdom The Crown Hotel Full time
About The Crown Hotel

We believe our people are our biggest assets and prioritize their well-being. Our commitment to diversity, sustainability, and individuality sets us apart as a Top 30 Best Places to Work in Hospitality.

Our Benefits Package
  • Discounted hotel room rates for you and your friends & family
  • An extra day's holiday for your birthday
  • Enhanced Maternity, adoption & shared parental leave
  • Course Sponsorship
  • 30% F&B discount at RBH hotels
  • Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
  • Flexible working arrangements
  • Wagestream - choose how and when you get paid
  • Life Insurance
  • Employee Assistance Programme
  • Social and wellness events and activities all year round
  • Free meals on duty saving you over £1000 per year
A Day in the Life of a Front Desk Team Member

You'll serve food orders with care to guests enjoying the bar, offering a seamless dining experience. Your tasks will include:

  • Welcoming guests warmly
  • Processing check-ins and reservation queries efficiently
  • Handling billing and departures professionally
  • Answering queries on hotel stays from prospective guests promptly
  • Identifying potential sales leads
What We Need from You
  • Great communication and teamwork skills to maintain a friendly and efficient environment
  • Dedication to making every guest feel like a VIP – every time
  • Good organizational skills
Equal Opportunities

The Crown Hotel is an equal opportunity employer. We value diversity and strive for an inclusive culture where everyone can thrive.



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