Hotel Service Team Member
1 week ago
We believe our people are our biggest assets and prioritize their well-being. Our commitment to diversity, sustainability, and individuality sets us apart as a Top 30 Best Places to Work in Hospitality.
Our Benefits Package- Discounted hotel room rates for you and your friends & family
- An extra day's holiday for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
You'll serve food orders with care to guests enjoying the bar, offering a seamless dining experience. Your tasks will include:
- Welcoming guests warmly
- Processing check-ins and reservation queries efficiently
- Handling billing and departures professionally
- Answering queries on hotel stays from prospective guests promptly
- Identifying potential sales leads
- Great communication and teamwork skills to maintain a friendly and efficient environment
- Dedication to making every guest feel like a VIP – every time
- Good organizational skills
The Crown Hotel is an equal opportunity employer. We value diversity and strive for an inclusive culture where everyone can thrive.
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