Hotel Reception and Bar Team Member
3 days ago
The Inn Collection Group is a multi-award-winning pubs with rooms company in outstanding locations across the North of England and Wales.
We deliver hospitality by living and breathing our core values of Customer Focused, Courage, Execution, Honesty, Respect, and Results, all with our aim of Making People Happy.
Why This Job?This is an excellent opportunity to join our team as a Night Porter and contribute to delivering exceptional customer experiences in a dynamic and supportive environment.
With an estimated salary of £18,000 - £22,000 per annum, you will be rewarded for your hard work and dedication.
As a member of our team, you will enjoy a range of benefits, including extra paid holiday, discounts on food and accommodation, and opportunities for career development.
Key ResponsibilitiesAs a Night Porter, your key responsibilities will include:
- Providing exceptional customer service, responding to guest enquiries, and resolving any issues that may arise.
- Ensuring the smooth operation of the inn, including managing the till, preparing bills, and maintaining a clean and welcoming environment.
- Working collaboratively with other members of the team to achieve excellent customer satisfaction.
To be successful in this role, you will need:
- Able to work independently, with excellent communication and organisational skills.
- Friendly, approachable, and upbeat attitude.
- Great customer service skills.
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