Lab Instrument Coordinator

1 month ago


Stevenage, Hertfordshire, United Kingdom CK Group Full time
About the Role

We are seeking an experienced Lab Instrument Coordinator to join our team in Stevenage, UK. This is a permanent position that involves coordinating and scheduling engineering work for laboratory instruments on client sites.

Key Responsibilities
  • Assign and distribute work orders using the Computerized Maintenance Management System (CMMS), liaising with supervisors or third-party contractors as needed.
  • Receive and verify customer work requests, entering information into the CMMS and issuing work orders to supervisors or third-party contractors.
  • Schedule off-site calibration sendaways using the CMMS.
  • Liaise with third-party contractors and procurement teams to ensure valid purchase orders are in place for non-contract work orders.
  • Communicate with end-users and third-party contractors to determine priority and schedule service and repair work.
  • Use Client systems to book site visits for third-party contractors.
  • Liaise with the LIS Technical Administrator to ensure calibration labels are prepared and distributed as required.
  • Keep end-users informed of work order status until completion.
  • Review and update CMMS records to reflect current equipment status.
  • Escalate any issues or concerns in a timely manner.
About You
  • You will have a good educational background and 3-5 years of administrative experience.
  • Excellent customer service skills and ability to communicate effectively.
  • Good interpersonal skills and proficiency in Microsoft Office packages.
  • Experience working with CMMS databases and a strong understanding of health and safety procedures.
Salary and Benefits

The estimated salary for this role is £25,000 - £35,000 per annum, depending on experience. As a valued member of our team, you can expect a range of benefits including opportunities for professional development and career growth.



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