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Sales Support Administrator

2 months ago

East Grinstead, United Kingdom Gold Group Full time

About the Role:

We are seeking a highly motivated and organized Sales Support Administrator to join our team at Gold Group. As a Sales Support Administrator, you will play a crucial role in supporting our Sales Team in creating administration details for sales and providing excellent customer service.

Key Responsibilities:

  • Prospecting new leads and providing customers with quotations
  • Selling products and working to strict activity targets
  • Assisting the Property and Insurance Customer Services Team
  • Managing data in our Company systems and ensuring accurate and timely data entry
  • Liaising with suppliers, customers, contractors, and sales team to ensure timely booking of surveys and driver training
  • Resolving or escalating customer and supplier issues, initiating communication with the sales team and keeping them informed
  • Assisting your Line Manager with internal team projects

Requirements:

  • Strong communication skills (written and verbal) with both internal and external customers
  • Good administrative and time management skills
  • Good understanding of Microsoft Excel
  • Commercial awareness able to balance the needs of the client against the needs of the business
  • Ability to work successfully under pressure and against tight deadlines
  • Can manage own workload and act independently if required
  • Strong attention to details and high level of accuracy

Key Competencies:

  • Understanding the Customer
  • Management of Information
  • Communicating and influencing skills
  • Planning and organisation

About Us:

Gold Group is a leading online and onsite health, safety, ergonomics, and security risk management specialist. We pride ourselves on our flat organisational structure that prizes expertise and relationships equally. We've built a workplace where talent, collaboration, and inclusivity are valued, and our commitment to diversity, equity, and inclusion helps cultivate an open, welcoming workplace where everyone who works with us can be themselves.

What We Offer:

  • Excellent career development opportunities
  • Pension and package
  • Opportunity to work with a successful and established business

How to Apply:

Please get in contact with us to discuss this opportunity further.