Sales Development Representative Team Lead

1 month ago

London, Greater London, United Kingdom Varonis Full time

Job Title: Sales Development Representative Team Lead

Job Summary

The Sales Development Representative Team Lead at Varonis plays a critical role in developing and training Sales Development Representatives (SDRs) to provide meeting pipeline for Enterprise Sales Representatives. This position requires strong leadership and coaching skills to ensure SDRs understand Varonis' core products and can effectively sell to prospective customers.

Responsibilities

  • Coach SDRs on Varonis' sales process and ensure they understand our core products to effectively sell to prospective customers.
  • Direct SDRs on how to work with assigned Sales Representatives and Sales Engineers, as well as Management, to determine a strategic sales approach.
  • Coach SDRs on identifying decision-makers amongst targeted leads to start the sales process.
  • Monitor SDRs' activities to ensure they hit specific metrics critical to success.
  • Provide updates to all territory managers on pipeline development, hiring, etc.
  • Maintain accurate account information and activity detail in the Customer Relationship Management system (CRM).

Requirements

  • Prior leadership experience required.
  • Technology industry experience preferred.
  • Basic skill level of Microsoft Office.
  • Exceptional verbal and written communication skills.
  • Outstanding phone skills and ability to handle a high volume of calls per day.
  • Ability to work collaboratively and effectively in a team-oriented environment.
  • Ability to influence, negotiate, and gain commitment at all organizational levels.
  • Ability to work in a fast-paced, self-directed, and entrepreneurial environment.
  • Strong decision-making, problem resolution, and creative thinking skills.
  • Personal drive and internal motivation towards high achievement.

Competencies

To perform this job successfully, an individual should demonstrate the following competencies:

  • Achievement Focus: Demonstrates persistence and overcomes obstacles; recognizes and acts on opportunities; sets and achieves challenging goals; takes calculated risks to accomplish goals.
  • Sales Skills: Achieves sales goals; initiates new contacts; maintains customer satisfaction; maintains records and promptly submits information; overcomes objections with persuasion and persistence.
  • Innovation: Displays original thinking and creativity; generates suggestions for improving work; develops innovative approaches and ideas.
  • Customer Service: Manages difficult or emotional customer situations; meets commitments; responds promptly to customer needs; solicits customer feedback to improve service.
  • Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions.
  • Written Communications: Edits work for spelling and grammar; presents numerical data effectively; varies writing style to meet needs; writes clearly and informatively.
  • Oral Communication: Demonstrates group presentation skills; listens and gets clarification; responds well to questions; speaks clearly and persuasively.
  • Adaptability: Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
  • Planning/Organizing: Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; develops realistic action plans.

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