Store Manager
3 weeks ago
BUBBLE CI is a renowned bubble tea brand that values high-quality drinks, exceptional customer service, and a clean environment. We're seeking a Store Manager to lead our team and deliver outstanding customer experiences.
Key Responsibilities:
- Manage and oversee shop operations to ensure efficiency and profitability
- Deliver exceptional customer service and maintain high customer satisfaction levels
- Conduct HR duties, including recruiting, hiring, training, and performance management
- Liaise with various departments, including HR, Operations, and Marketing
- Monitor inventory levels and order new items
- Schedule and manage the rota to ensure adequate manpower
- Ensure quality standards in customer service and health and safety are maintained
- Maintain the stability and reputation of the store
Requirements:
- Minimum 1-2 years' experience in a managerial or supervisor role in a fast-paced food or beverage industry
- Able to work flexible hours, including evenings, weekends, or holidays
- Legally eligible to work in the UK
- Strong leadership and customer management abilities
- Positive attitude and 'can-do' spirit
What We Offer:
- Opportunities for career growth and development
- Free bubble tea drinks
- Staff discount scheme
- Thorough training and support
- Bonus schemes and pension
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